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Selecting Customer languages from the booking page and Customer accounts

Make your booking process more inclusive by offering language options that help Customers navigate and book in their preferred language.

Learn how Customers can choose which language displays on the booking page or specify a default Customer Account language.

New to language translations? Read the first article in this series for an introduction to Languages.

 

Accessing the features mentioned in this article


Where can I find this feature using the top menu?

  • Manage > Languages
     

What more do I need to use this feature?

  • You must activate at least one additional language translation via Translate Content (Manage > Languages > Translate Content) for this feature to display.
  • Admin permissions to access and manage Languages (Manage > Languages).
     

Which Checkfront version supports this feature - classic items, classic products, or both?

  • This feature is available in both our classic items version (Inventory > Items) and our classic products version (Inventory > Products).  → Learn more about products

 

Selecting a booking page language

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The booking page displays available accommodations with a language selection menu for switching between English and French.

Customers can choose their preferred language for booking using the Language dropdown menu at the top of the booking page.

 

Callout icon of a bell, indicating alert.

Activating additional languages

You must activate at least one additional language translation via Translate Content (Manage > Languages > Translate Content) for this feature to display.

 

The merchandise booking page shows available items such as photo packages and souvenirs for booking.

Once the Customer has chosen a language, the information on the screen is translated into that language.

 

Callout icon of pencil indicating an important note.

Single language selection

Customers can only select one language for display at a time.

 

Choosing a preferred language within a Customer account

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The My Account page includes fields for user details and a language selection menu to update language preferences.

Customers can also select a default language for their Customer Account (Manage > User Accounts > Customer Accounts) by logging in through the booking page and visiting the Account tab.

They can select their preferred language from the Language dropdown menu.

Now, whenever Customers log in, the booking page is automatically displayed in their preferred language. 

 

Callout icon of a cap and certificate, indicating additional learning resources.

Learn more about Customer Accounts

For a detailed look at Customer Accounts, check out the following article:

 

Next Step

In the following article, we look at translating system-level content.

 

< Translating Customer-facing content via settings    |     Translating the app via language settings >

 

 

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