Viewing your imported bookings

After importing your bookings, it’s essential to review them to ensure your data has transferred correctly. This quick check helps you verify customer details, booking dates, and product information - so you can confidently resume normal operations.

Learn how to find and view your imported bookings, as well as the limitations that apply when importing.

New to the Booking Import? Read the first article in this series for an introduction to the Booking Import feature.

Accessing the features mentioned in this article

Where can I find this feature using the top menu?

• Reports > Booking Index > Import
   

What more do I need to use this feature?

• Admin or restricted permissions to view all reports or the Booking Index.
   

Which Checkfront version supports this feature - classic items, classic products, or both?

• This feature is available in both our classic version, which uses classic items (Inventory > Items), and our classic version, which uses classic products (Inventory > Products).  → Learn more about products

To view your imported bookings:

1. Go to Booking > Booking Index.
2. Click the Date Filter (top-right).
3. Expand the range to include the dates from your imported bookings.
4. Optionally, you can adjust the Status or Source filters to narrow results.
5. Click a Booking ID to open and review individual bookings.

Confirm booking statuses The Booking Invoice shows that the system has applied the correct booking status to the booking. For example, the system has used a Deposit status for a booking with a partial payment.

There are a few limitations when it comes to importing bookings from an external source:

• The system works best if you import bookings containing only one item/product.

  However, if the booking contains multiple items or products, the start/end dates apply to all items/products, and the item/product price applies to the first item/product only.

  To fix this, you need to go into the invoice after import and manually edit each item/product to change its start/end dates and price, if necessary.

• The import overrides any rules you define in your system.

  For example, you can select a start day of Saturday for your bookings, but you can just import an item or product with a start day of Friday.

  Also, the import does not take into account booking numbers.

• If an item/product is sold out on a particular day, you can still import new bookings for it on that same day, essentially creating an overbooking situation.
• Lastly, if you have turned on the Guest Form feature, then Guest data is not included when you import bookings, as only Primary Booker data is included with the initial import. However, the Primary Booker can share the Guest Details link from their invoice with Participants, so they can fill out the missing details.

< Mapping your imported booking fields