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Getting Support for Checkfront

Start by browsing our Knowledge Base. You can easily access a host of helpful articles there.

 

Still need to get in touch with us? 

Our Support Team is here to help! Here's how you can reach us:

  • Monday–Friday: 24-hour support, all channels
  • Saturday–Sunday: Limited hours, email and ticket only

 

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Live Chat

Click the Get in Touch button at the bottom of your screen to connect with our support team.

 

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Call us

Our available support lines:

 

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Submit a Request

  1. Sign in to the Checkfront Support Portal here.
  2. Click the Submit a Request link at the top right of the page.
  3. Submit your request via the form provided.

 

Reviewing previous requests

  1. Sign in to your Checkfront Support Portal here.
  2. Click your profile icon in the right-hand corner of the screen.
  3. Choose the Requests option from the drop-down menu.
Checkfront Help Center homepage showing the user profile menu in the top right, with the “Requests” option highlighted to indicate where users can view their support requests.