Archiving booking form fields

Archiving a booking form field allows you to remove it from active use without deleting its historical data or disrupting past bookings.

Use this feature to simplify your booking form while keeping your data safe and intact.

Learn how to archive fields in the Booking Form & Field Editor, including restoring archived fields.

New to the Booking Form? Read the first article in this series for an introduction to the Booking Form.

Accessing the features mentioned in this article

Where can I find this feature using the top menu?

• Manage > Layout > Booking Form
   

What more do I need to use this feature?

• Admin permissions to manage your account.
   

Which Checkfront version supports this feature - classic items, classic products, or both?

• This feature is available in both our classic version, which uses classic items (Inventory > Items), and our classic version, which uses classic products (Inventory > Products).  → Learn more about products

Storing credit card information To protect Customers’ Protected Personal Information (PPI) and to comply with PCI regulations and the Checkfront Terms of Service, please do not store credit card information in booking or note fields. Checkfront is PCI compliant. We securely transmit payment details to certified payment providers only, and do NOT store credit card numbers, expiration dates, or CVV codes in our databases. We recommend using a payment provider like Stripe to securely capture credit card details and process payments. See our List of supported payment providers for more options. The penalties for breaking PCI compliance are steep for both you, the merchant, and us, the service provider. For more information, please see our Terms of Service: Checkfront Terms of Service.

1. Go to Manage > Layout > Booking Form.
2. Locate the field you want to archive.
3. Click Archive beside the field.
4. Preview your booking form to ensure the field is no longer displayed.
5. (Optional) Restore the field later from the Archived Fields list if needed.

Find more detailed information below.

If you no longer wish to use a field on your booking form, you can archive it by clicking on the Archive link to the right of the field.

With field archiving, you can safely remove a field from future bookings while preserving the state of existing bookings. 

Important! Do not remove system fields If you choose to remove pre-defined system fields from your Booking Form, please note that certain functionality could be lost, for example: customer_email. The matching field is required to send email Notifications to Customers. customer_country and customer_region. The matching fields are pre-filled using GeoIP detection; custom field substitutions would not be. customer_postal_zip. The matching field is automatically changed based on the selected country; custom field substitutions would not be. We recommend that you do not replace these options. You may, however, archive them if not required. First, make sure that your Payment Provider does not require these fields. Additionally, we do not recommend using all of the Customer name fields together, e.g., customer_name along with customer_first_name and customer_last_name, as this may lead to Payment Providers not processing payments successfully. Please note that the system fields currently support English language strings only.

Below your booking form fields, you see a section labeled Archived Fields. Click on the downward arrow next to this label to expand the section and reveal any fields you have previously archived. 

You can edit your archived field before restoring it to a live state by clicking the Edit link.

To restore the field to your booking form, click the Restore link. Restore returns the field to your live form, making it instantly visible to Customers.

Click the arrow again to close this section and hide your archived fields from view.

Next Steps

In the following article, we examine resetting fields in the Booking Form & Field Editor.

< Translating booking form fields     |     Resetting fields in the booking form & field editor >