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Locate: Profile menu > Billing > Take Account Offline
Prerequisites: Admin permissions to Manage account billing.
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If your business is being impacted by COVID-19, please reach out to us at email@example.com to learn how we can help keep your business up and running during this trying time.
Also, check out our growing list of Frequently Asked Questions around managing your bookings during the COVID-19 crisis.
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Closing Your Account
We cannot close your account on your behalf, so you please initiate the closure from your account.
Before proceeding, we recommend you take a backup of your data and any of your invoices for tax purposes.
- Open the drop-down menu from your Profile photo at the top-right hand side of any page.
- Select Billing.
- Choose to Take Account Offline from the left-hand menu.
- You will see a list of options regarding the closure of your account. If you want to completely close your account, select the radio button labeled I want to permanently close this account.
- If you are positive, that you want to close your account, then select Its okay, I want to close my account.
Make sure you are 100% sure that you wish to completely close your account before proceeding, so you don't lose access to your data, tools and configurations.
Please, contact our support team at firstname.lastname@example.org, if you have any questions about the usage of your account and to explore your options before initiating a closure. We are here to help!