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Locate: Manage > Integrations > CRMs > Zoho CRM
- Admin permissions to Manage your account and Integrations.
- Your account must have access to items (Inventory > Items), which is a key feature of our classic version of Checkfront.
- This feature is not yet supported with products (Inventory > Products), which is a key feature of our newest version of Checkfront.
New to Checkfront - Products ✨
Products (Inventory > Products) is the successor feature to Items (Inventory > Items) and is available in our newest version of Checkfront.
Not yet on our newest version and interested in upgrading? Please contact our Technical Support team for more information.
Discover more product-related help articles here: Products (New).
This article is an introduction to the Zoho CRM integration.
Please read the full series of articles, accessed at the side and bottom of this page, to learn more about the full capabilities of the Zoho CRM feature.
About Zoho CRMBack to top
Zoho CRM is a hosted Customer Relationship Management (CRM) application, part of the (much) larger Zoho Suite. Zoho CRM is a popular low-cost alternative to Salesforce.
Our integration with Zoho provides the ability to automatically create new leads and contacts, or update existing ones in Zoho when a booking is created via Checkfront.
In addition, the integration automatically creates a new event or note within Zoho and attaches to it the Booking Summary. If you are an existing Zoho user, then this ensures your Customer records are kept in sync, and you can take full advantage of the many Customer management tools of Zoho CRM.
Suppliers who have the Zoho CRM integration V1 activated (prior to December 2019) need to update to the latest version (V2) by December 31, 2019, in order to continue using the Zoho CRM integration.
From the Zoho page, please select Accept to allow Checkfront to access data in your Zoho account and your Zoho CRM integration is updated to the latest version!
If for some reason, you miss the deadline and update after December 31, 2019, then your bookings won't be interrupted, but you have to manually sync those bookings with Zoho. You can do this by following these steps...
Note that only Customer data is sent to Zoho, as our integration does not support syncing inventory or availability data.