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Introduction to booking form fields

Read this introduction to our Booking Form feature, with which you can customize the information you collect from Customers at the time of booking.

To learn more about the features of the Booking Form, please read the entire series of articles accessed at the side and bottom of this page.

 

Which plans include this feature?

Legacy:  Soho, Pro, Plus, Enterprise, Flex
New:  Growth (Subscription), Growth (Online Booking Fee), Managed
→ Learn more about our new plans or how to change your plan.


Where can I find this feature using the top menu?

Manage > Layout > Booking Form

What more do I need to use this feature?

  • Admin permissions to manage your account.

Which Checkfront version supports this feature - classic, new or both?

  • This feature is available in both our classic version using items (Inventory > Items) and our newest version using products (Inventory > Products).  → Learn more about products

 

Booking form & field editor overview

By default, Checkfront collects a standard set of information at the time of booking. This information includes Customer's name, contact details, and address.

The information you collect can be customized further using the Booking Form editor by adding your own custom fields.

Data collected at the time of booking is accessible in your reports and throughout the system, including customized email notifications.

 

Alert

Warning!

The Checkfront system and integrated applications, including payment providers, require some pre-defined fields.

If these fields are altered in any way, or removed from service, then you may run into functionality problems with your system.

See the system fields article for more information.

 

 

Tracking referrals using the booking form

Back to top

You can use booking form fields to ask Customers how they were referred to your business.

 

In the following article, we start by looking at adding, editing and reordering booking form fields.

 

Adding, editing, and reordering booking form fields >

 

 

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