Read this introduction to our Booking Status feature, which allows you to associate bookings with specific labels so that you can understand what stage the booking is at within the booking process, and optionally trigger notifications when the status changes.
Please read the full series of articles, accessed at the side and bottom of this page, to learn more about the functionality of Booking Statuses.
- Understanding booking status types
- Changing the status of a booking
- Working with custom booking statuses
- Creating a new booking status
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Manage > Layout > Booking Statuses
What prerequisites are there?
- Admin permissions to manage your account.
Which Checkfront version supports this feature - classic, new, or both?
- The Booking Status feature is available to both those using items (Inventory > Items), a key feature of our classic version of Checkfront, and those using products (Inventory > Products), a key feature of our newest version of Checkfront.
New to Checkfront - Products ✨
Products (Inventory > Products) is the successor feature to (Inventory > Items) and is available in our newest version of Checkfront.
Not yet on our newest version and interested in upgrading? Please contact our Technical Support team for more information.
Discover more product-related help articles here: Products (New).
Getting started with booking statusesBack to top
Checkfront bookings can have one of several statuses associated with them (e.g. Pending, Paid, Cancelled...).
Which statues are utilized depends on your system and payment configuration:
- If you have payment processing enabled in your account, bookings made on your website are automatically set to Paid or Deposit, depending on your Ecommerce settings.
- If payment processing is not active or a booking is made through the Checkfront dashboard by a Staff member, then the invoice status is set to whatever default you have chosen in the Configuration area (Manage > Setup > Configuration).
Learn more about these configuration settings here:
You also have the ability to create additional custom statuses as required, which we learn about later in this series.
In the next article in this series, we start by looking at the default booking status types.
Understanding booking status types >