Read this introduction to our Booking Status feature, which allows you to associate bookings with specific labels to understand what stage the booking is at within the booking process and optionally trigger notifications when the status changes.
Please read the full series of articles, accessed at the side and bottom of this page, to learn more about the functionality of Booking Statuses.
- Understanding Booking Status types
- Changing the status of a booking
- Working with custom Booking Statuses
- Creating a new Booking Status
Which plans include this feature?
Legacy: Soho, Pro, Plus, Enterprise, Flex
New: Starter, Growth, Managed | Learn more about our new plans or how to change your plan.
Where can I find this feature using the top menu?
Manage > Layout > Booking Statuses
What prerequisites are there?
Admin permissions to manage your account.
Which Checkfront version supports this feature - classic, new, or both?
- The Booking Status feature is available to both those using items (Inventory > Items), a key feature of our classic version of Checkfront, and those using products (Inventory > Products), a key feature of our newest version of Checkfront.
New to Checkfront - Products ✨
With our newest version of Checkfront, we have added products (Inventory > Products) as the successor to items (Inventory > Items).
Are you interested in migrating to our newest version? Please reach out to our Technical Support team for more information.
Getting started with booking statusesBack to top
Checkfront bookings can have one of several associated statuses (e.g. Pending, Paid, Cancelled...).
Which statues are utilized depends on your system and payment configuration:
- If payment processing is enabled in your account, bookings made on your website are automatically set to Paid or Deposit, depending on your Ecommerce settings.
- If payment processing is not active or a booking is made through the Checkfront dashboard by a Staff member, then the invoice status is set to whatever default you have chosen in the Configuration area (Manage > Setup > Configuration).
Learn more about these configuration settings here:
You also can create additional custom statuses as required, which we learn about later in this series.
In the next article in this series, we start by looking at the default booking status types.
Understanding Booking Status types >