Prerequisites:
- Notifications are available to those using items (Inventory > Items), a feature of our classic version of Checkfront.
- Interested in using Notifications with products (Inventory > Products)? Your account must be a member of our Early Access Program. Please reach out to Checkfront Technical Support to learn more.
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Early Access Program To learn more about becoming part of our Early Access Program check out our related blog post or contact our Technical Support team. Find our complete set of help articles related to the Early Access Program here: Early Access Program. |
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The purpose of this guide is to look at our Twilio SMS Notifications. Learn more about our other types of Notifications here... |
Twilio is a cloud communication service with which we have integrated to provide support for SMS notifications. SMS notifications in Checkfront work similarly to email notifications.
With SMS notifications you can send short text messages to customers and staff. You can remind customers about a booking date, follow up with a quick post-booking thank you and update staff on the status of a booking.
You can select staff and/or customers as recipients, and trigger an SMS based on the status of a booking. You can even schedule your notifications based on the booking start or end date. The SMS text can include dynamic details using booking variables. For example:
Hello! This is just a reminder that your booking for {$BOOKING_ITEMS} is on {$BOOKING_DATE}.
Notifications (Twilio): Setup in Twilio >