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- Manage > Ecommerce Setup > Payment
- Manage > Integrations > Payments
Prerequisites: Admin permissions to manage Payment Providers.
About Authorize.netBack to top
Authorize.net is a Payment Provider allowing merchants in the United States, Canada, United Kingdom, Europe & Australia to accept credit card payments through their website.
If you don't currently have an Authorize.net account, sign up here.
Check the status of Authorize.net services at any time here:
Visa and Mastercard have announced that they are ending support for 3D Secure version 1.0.2 and will require 3D Secure version 2 in order to accept 3D Secure protected payments. This comes into effect as of October 14th, 2022.
As a result, your current payment provider, Authorize.net has announced that they will not be updating their 3DS version to 3DS version 2 and will be ending support for 3DS version 1.
What does this mean for my business?
Transactions without 3DS may fail for those Operators with banks in the UK/EU, where 3DS is required to meet Strong Customer Authentication (SCA) as part of the Payment Service Directive (PSD2) regulations.
For those not utilizing 3DS and not required by regulation to utilize 3DS (e.g. North American Operators), transactions should continue uninterrupted.
What do I have to do?
When do I have to make the change?
What if I don't want to select another provider?
Is this change going to impact refunding payments?
We don't anticipate any issues with processing refunds without 3DS, but we do recommend that you reach out to Authorize.net through your merchant dashboard if you experience any issues with processing refunds once 3DS is disabled.
What if I can't refund payments through Authorize.net?
If you are unable to refund through Authorize.net, you should be able to issue manual refunds through a new payment provider, which would simply refund the money from the connected bank account. Then you would need to align your reporting within Checkfront by refunding using a POS method.
We apologize for any inconvenience this causes, and if you have any questions, please feel free to reach out.
Supported FeaturesBack to top
The following is a list of standard Payment Provider features. Those available with the Authorize.net and Checkfront integration are marked as supported (✓).
|Live Payments||✓||The ability to process payments in real time.|
The ability to re-charge using previously provided payment information (tokens).
The ability to return a paid amount directly to the original payment method.
|✓||Customers remain on the Checkfront domain to input details. These details are sent to the provider to process the transaction without redirecting the Customer.|
|Customers are redirected to the Payment Provider’s domain to input details and process the transaction.|
The ability for Staff to take payment through the Booking Details page using new payment information.
Require Card Verification Codes (CVC) for Staff-side payments.
The name, acronym, and location of these security codes on the card varies depending on the credit card type (Visa, MasterCard...)
Authorize.net allows you to use Checkfront to accept in-person payments with supported hardware.
The provider holds the payment for a certain amount of time without charging the card.
The ability to process test payments using your Checkfront account and Authorize.net prior to going live.
The ability to offer payments in more than one currency.
Payment Services Directive 2 (PSD2) compliant including Strong Customer Authentication (SCA).
Authorize.net is ending support for 3D Secure cardholder authentication.
Merchants should stop using 3D Secure prior to October 14, 2022.
To continue using 3D Secure, we recommend that you move to Stripe, as your payment provider.
|Can be a secondary Provider?||X||
The ability to configure a primary provider for online payments and a secondary provider for Staff-side payments through the Booking Details page.
|Capture and Send Zip / Postal Code and Address for Address Verification (AVS)||✓||
Capture Zip / Postal Code and Address to send to Authorize.net for Address Verification (AVS) to help prevent disputes and fraud.
The list of supported business locations can be found in the following article.
The list of supported currencies can be found in the following article.
|Minimum Transaction Payment Amount||X||
The minimum payment amount for Authorize.net (0.00) applies to test as well as live transactions.
Supported CountriesBack to top
The list of countries Authorize.net supports for businesses and can accept online payments from, can be found here:
Setup in Authorize.netBack to top
In order to get started, you’ll need your API Login ID and Transaction Key from your Authorize.net account. To obtain these, login to your Authorize.net account, select the Account tab and navigate to API Login ID and Transaction Key under Security Settings.
Copy your API Login ID. To retrieve the API Key, select New Transaction Key and click Submit.
You will be prompted to send a secure PIN to your email address. Select Request PIN. Check your email for the secure PIN, put it into the pop-up and then select Verify PIN. You will then be taken to your new Transaction Key.
Once you have the API Login ID and API Key, head back over to Checkfront.
Authorize.net Response TimeBack to top
In order to prevent an issue where the Payment Provider might hang during transaction processing, causing a Customer to submit again and create a double booking, it's possible to add a webhook in Authorize.net, which will notify Checkfront of completed payments.
In your Authorize.net Account menu, click on Webhooks under the Business Settings section.
From there, click on the Add Endpoint button and input the following URL:
[checkfront url] should be replaced with your own account URL. From there, set the Webhook to send on the following event:
Setup in CheckfrontBack to top
To enable Authorize.net in Checkfront, log in to your Checkfront account and navigate to the Payment tab (Manage > Ecommerce Setup).
You may be presented with a couple of recommended Payment Providers, depending on your locale. Locate the Authorize.net tile and click on it to open the Setup window.
In the Add-on Setup modal, fill in your details and click Activate. A description of each field is available before.
- Authorize.net Login IDBack to top
This is the login ID you obtained in the previous step.
- Authorize.net KeyBack to top
This is the Transaction Key you obtained in the previous step.
- Payment TypeBack to top
Select whether you would like to Authorize & Capture your transactions or Authorize them only. The answer to this will depend on how you operate your payment system. Most businesses will most likely use Authorize & Capture.
• Authorize & Capture This allows you to authorize the payable amount and also charge the card immediately for a partial or full payment.
• Authorize Only This type of transaction creates an authorization with the card-issuing bank that holds the funds until you wish to manually capture them. An authorization is valid for 30 days until the transaction is captured or voided. If the authorization exceeds 30 days with no merchant action, its status will change to Expired, in which case, the transaction is no longer available for settlement.
- Enable RebillingBack to top
Authorize.net CIM is a service that allows you to store sensitive customer information, in this case, the credit card details, as a token for later use.
You can take a deposit at the time of booking and then charge the final balance at a later date, without needing to obtain the card details again.
Signed up for this service with Authorize.net? Then, check the Enable Rebilling box to enable this feature within Checkfront.
Learn more about Authorize.net's CIM service that supports rebilling:
Address VerificationBack to top
Billing Address and Postal / Zip code are captured and sent to Authorize.net where Address Verification (AVS) checks are applied to help protect against disputes and fraud.
This is true for both Customer-facing (Payment page) and Staff-side (add payment form) payments.
Make sure that your Booking Form (Manage > Layout > Booking Form tab) includes the Address and Postal / Zip code fields and that the fields are marked as required.
The Billing Address and Postal / Zip code fields on the Payment page are prefilled with the value entered in the corresponding Booking fields.
The Staff-side Add Payment form includes these fields by default - no additional configuration is required.
Learn more about Address Verification (AVS) with Authorize.net:
Testing with Sandbox ModeBack to top
It’s highly recommended that you do an end-to-end test of your checkout before putting your site live. To do so, follow the setup instructions above and check Enable Sandbox Mode. You must also put your Authorize.net account in TEST mode.
To do this, return to your Authorize.net account and go the Account menu. Look for the section labelled Security Settings and click on the Test Mode link.
On the next page, flick the switch over to Test.
You will now see a confirmation above that the account is in Test Mode.
Once the payment module is enabled, remember to enable payment processing on the Payment page (Manage > Ecommerce) in your Checkfront dashboard.
- Test TransactionsBack to top
Create a transaction as a Customer would and check to see that it shows up in your Checkfront account as paid. The transaction should also appear within your Authorize.net account. If you don’t have a website to test on yet, use the hosted booking page e.g.: https://yourcompany.checkfront.com/reserve/
- Test Card NumbersBack to top
You can use the following test credit card numbers when testing your Authorize.net checkout:
You can use any CVC code and an expiry date in the future. Always remember to take your account out of sandbox mode when you are finished.
ReceiptsBack to top
- Response and Receipt URLsBack to top
Upon payment, Checkfront sends the Customer to a booking receipt page. You should therefore NOT supply a custom receipt page within Authorize.net. You should be using the Default Receipt URL and the Default Relay Response URL to ensure the booking is completed.
- Email ReceiptsBack to top
Checkfront can be configured (and is by default) to send Customers and Administrators email receipts. This provides more information on the booking that can be supplied by Authorize.net. It’s generally recommended to turn off email receipts within Authorize.net so your Customers don’t get multiple receipts at once.
Settlement & RefundsBack to top
Transactions over 120 days Old
If a transaction is 120 days or older, then Authorize.net will not allow it to be refunded. A new transaction will have to be paid to your Guest for the refund amount through your Authorize.net dashboard, and a POS refund will need to be added to the booking in Checkfront.
Authorize.net does batch settlements to your account daily. When a payment is processed it goes to the status of Captured. At the end of the day, all transactions are posted and changed to the status of Settled.
You can see unsettled transactions by logging into your Authorize.net account and clicking on Unsettled Transactions in the left-hand sidebar.
Unsettled Transactions cannot be partially refunded, they can only be voided so they don’t settle. If you wish to make a partial refund, then you’ll need to wait until the next day when the transaction has settled. You can check if a transaction is unsettled in your Authorize.net account in the Unsettled Transactions section.