Plan Availability: ✓ Soho | ✓ Pro | ✓ Plus | ✓ Enterprise | X Flex |
- Manage > Ecommerce Setup > Payment
- Manage > Integrations > Payments
Prerequisites: Admin permissions to manage Payment Providers.
About Authorize.netBack to top
Authorize.net is a Payment Provider allowing merchants in the United States, Canada, United Kingdom, Europe & Australia to accept credit card payments through their website.
If you don't currently have an Authorize.net account, sign up here.
Not Supported in European Union (EU)
This Payment Provider will no longer be supported by Checkfront for accounts in the European Union (EU) once PSD2/SCA is enforced on September 14, 2019 as the provider is not compliant.
Setup in Authorize.netBack to top
In order to get started, you’ll need your API Login ID and Transaction Key from your Authorize.net account. To obtain these, login to your Authorize.net account, select the Account tab and navigate to API Login ID and Transaction Key under Security Settings.
Copy your API Login ID. To retrieve the API Key, select New Transaction Key and click Submit.
You will be prompted to send a secure PIN to your email address. Select Request PIN. Check your email for the secure PIN, put it into the pop-up and then select Verify PIN. You will then be taken to your new Transaction Key.
Once you have the API Login ID and API Key, head back over to Checkfront.
Authorize.net Response TimeBack to top
In order to prevent an issue where the Payment Provider might hang during transaction processing, causing a Customer to submit again and create a double booking, it's possible to add a webhook in Authorize.net, which will notify Checkfront of completed payments.
In your Authorize.net Account menu, click on Webhooks under the Business Settings section.
From there, click on the Add Endpoint button and input the following URL:
[checkfront url] should be replaced with your own account URL. From there, set the Webhook to send on the following event:
Setup in CheckfrontBack to top
To enable Authorize.net in Checkfront, login to your Checkfront account and navigate to the Payment tab (Manage > Ecommerce).
You may be presented with a couple of recommended Payment Providers, depending on your locale. Locate the Authorize.net tile and click on it to open the Setup window.
In the pop up, fill in your details and click Activate. A description of each field is available before.
- Authorize.net Login IDBack to top
This is the login ID you obtained in the previous step.
- Authorize.net KeyBack to top
This is the Transaction Key you obtained in the previous step.
- Payment TypeBack to top
Select whether you would like to Authorize & Capture your transactions or Authorize them only. The answer to this will depend on how you operate your payment system. Most businesses will most likely use Authorize & Capture.
• Authorize & Capture This allows you to authorize the payable amount and also charge the card immediately for a partial or full payment.
• Authorize Only This type of transaction creates an authorization with the card-issuing bank that holds the funds until you wish to manually capture them. An authorization is valid for 30 days until the transaction is captured or voided. If the authorization exceeds 30 days with no merchant action, its status will change to Expired, in which case, the transaction is no longer available for settlement.
When processing payments through Authorize.net, a full and legitimate address must be entered into the booking form. Make sure you include all parts of the address when planning your booking form fields.
- Enable CIMBack to top
Authorize.net CIM is a service that allows you to store sensitive customer information, in this case, the credit card details, as a token for later use. You can take a deposit at the time of booking and then charge the final balance at a later date, without needing to obtain the card details again. If you are signed up for this service with Authorize.net, check the box.
Testing with Sandbox ModeBack to top
It’s highly recommended that you do an end-to-end test of your checkout before putting your site live. To do so, follow the setup instructions above and check Enable Sandbox Mode. You must also put your Authorize.net account in TEST mode.
To do this, return to your Authorize.net account and go the Account menu. Look for the section labelled Security Settings and click on the Test Mode link.
On the next page, flick the switch over to Test.
You will now see a confirmation above that the account is in Test Mode.
Once the payment module is enabled, remember to enable payment processing on the Payment page (Manage > Ecommerce) in your Checkfront dashboard.
- Test TransactionsBack to top
Create a transaction as a Customer would and check to see that it shows up in your Checkfront account as paid. The transaction should also appear within your Authorize.net account. If you don’t have a website to test on yet, use the hosted booking page e.g. : https://yourcompany.checkfront.com/reserve/
- Test Card NumbersBack to top
You can use the following test credit card numbers when testing your Authorize.net checkout:
You can use any CVC code, and an expiry date in the future. Always remember to take your account out of sandbox mode when you are finished.
ReceiptsBack to top
- Response and Receipt URLsBack to top
Upon payment, Checkfront sends the Customer to a booking receipt page. You should therefore NOT supply a custom receipt page within Authorize.net. You should be using the Default Receipt URL and the Default Relay Response URL to ensure the booking is completed.
- Email ReceiptsBack to top
Checkfront can be configured (and is by default) to send Customers and Administrators email receipts. This provides more information on the booking that can be supplied by Authorize.net. It’s generally recommended to turn off email receipts within Authorize.net so your Customers don’t get multiple receipts at once.
Settlement & RefundsBack to top
Transactions over 120 days Old
If a transaction is 120 days or older, Authorize.net will not allow it to be refunded. A new transaction will have to be paid to your Guest for the refund amount through your Authorize.net dashboard, and a POS refund will need to be added to the booking in Checkfront.
Authorize.net does batch settlements to your account daily. When a payment is processed it goes to the status of Captured. At the end of the day, all transactions are posted and changed to the status of Settled.
You can see unsettled transactions by logging into your Authorize.net account and clicking on Unsettled Transactions in the left-hand sidebar.
Unsettled Transactions cannot be partially refunded, they can only be voided so they don’t settle. If you wish to make a partial refund, you’ll need to wait until the next day when the transaction has settled. You can check if a transaction is unsettled in your Authorize.net account in the Unsettled Transactions section.