Reporting on active discounts

Learn how to use the Active Discounts report, including understanding report columns and exporting report details.

Which plan do I need to use this feature?

Where can I find this feature using the top menu?

Reports > Other Reports > Active Discounts

What more do I need to use this feature?

Admin or restricted permissions to View all Reports (or Active Discounts) and Export Data.

Which Checkfront version supports this feature - classic, new or both?

Your account must have access to items (Inventory > Items), a key feature of our classic version of Checkfront.
This feature is not yet supported with products (Inventory > Products), a key feature of our newest version of Checkfront.

New to Checkfront - Products ✨

Products (Inventory > Products) is the successor feature to (Inventory > Items) and is available in our newest version of Checkfront.

Not yet on our newest version and interested in upgrading? Please reach out to our Technical Support team for more information.

Discover more product-related help articles here: Products (New).

Report overview

Active Discounts Overview

The Active Discounts report is a simple list of discounts attached to at least one booking.

From the Active Discounts report, you can add new discounts, view how many bookings each discount has been applied to, see when the discount was last used, and view the total revenue used with each discount.

Discounts associated with Void, Pre-booking, or Cancelled bookings are excluded.
If a discount has not yet been used, it does not appear as part of this report.

Be sure to give your discounts descriptive names to help you find them in internal reports, for example, Summer Promo 10% Per Booking, After Tax.

Learn more about Discounts & Vouchers here:

Introduction to discount and voucher codes

Learn more about your reporting options here:

Understanding report columns

Your Active Discount report is divided into the following columns.

Column	Description	Additional Details
Discount	This is your discount name.	If there is a discount code associated with the discount, then you also see this under the discount name.
Bookings	This shows the number of bookings that have been made using the discount.
Total	This is the total revenue generated through bookings using the discount.
Last Used	This is the date the discount was last used to make a booking.	To create a new discount directly from this report, click the + New button at the top left. Click the name of the discount to edit the discount.
ID	This column displays the booking ID or item/product SKU where relevant
Message	Any extra information recorded at the time of the event.

Sorting the report

Click the top of any column to adjust the sort order of the report based on that column.

Exporting active discounts reports

Active Discounts Export

Access the Export modal via the Export icon in the top-right-hand corner of the page.

Active Discounts Export Modal

The following options are available within the Export modal.

Save As

Allows you to specify the name of the export file. By default, the file name includes the report's name plus the applicable date range. You can edit the name of the file by placing focus on the Save as field and entering a different name.

Format

Export report to MS Excel (XLSX), CSV (Comma-separated Value), PDF (Portable Document Format) or XML (eXtensible Markup Language).

Save To

The report can be saved to your Computer, Email, or Google Drive.

Emailed Exports are sent as links to the files securely hosted in Google Cloud Storage.

Learn more about exporting to Google Drive here:

Google Drive: Setup

Columns

Choose to export Visible columns or All columns. In the case of this report, all columns are always visible, so you get the same result with either option.

Max Rows

Choose to limit the maximum number of rows to export (Max Rows) or All Rows.

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