Learn how to use the Booking Traffic report, including understanding the chart, filtering by date, remembering filters, understanding columns, exporting report results and hiding (or showing) the chart.
Which plans include this feature?
Legacy: Soho, Pro, Plus, Enterprise, Flex
New: Starter*, Growth (Subscription), Growth (Per Booking), Managed
*Report exports are not available with the Starter plan.
→ Learn more about our new plans or how to change your plan.
Where can I find this feature using the top menu?
Reports > Other Reports > Booking Traffic
What more do I need to use this feature?
Which Checkfront version supports this feature - classic, new or both?
- This feature is available in both our classic version using items (Inventory > Items) and our newest version using products (Inventory > Products). → Learn more about products
Booking Traffic Report OverviewBack to top
The Booking Traffic report is a snapshot of your Web bookings, Staff bookings, and website Visitors for the date range chosen.
Learn more about your reporting options here:
Understanding the booking traffic chartBack to top
By default, the chart at the top of the page displays. This chart illustrates new bookings over time through bar and line graphs. The increments of time are determined by the date period selected.
Web Bookings are displayed as light blue bars. These are all bookings not processed through the Staff-side of Checkfront.
Staff Bookings are displayed as dark blue bars. These are all bookings processed through the Staff-side of Checkfront.
The red line graph reflects visitors to the Customer Booking page (Customers > Customer Booking page).
Traffic reports are not available per hour, only for specific dates over some time.
Filtering by dateBack to top
By default, the report shows you the Last 3 months of data, but this can easily be modified by clicking the Date dropdown just above the Date column and selecting another preset period.
The date filter preset options shown include This month, Last month, Last 3 months, Last 6 Months, and All bookings.
You can report on a select date or date range by choosing the Custom option. This opens a date selector from which you can select a specific date or date range.
Remembering filtersBack to top
You can configure your account to retain your filter selections within most reports and features so you don't have to select your preferred filters repeatedly.
Learn more about your profile filter settings here:
Understanding report columnsBack to top
The available columns for this report are as follows. You can click on the column header to sort the table data ascending or descending.
Reports here are based on individual days rather than a monthly total.
The total number of bookings made through the Customer-facing booking page.
The total number of bookings made by Staff members through the system back-end.
The total number of visits to the Customer-facing booking page.
Sorting the report
Click the top of any column to adjust the report's sort order based on that column.
Exporting booking traffic reportsBack to top
You can Export your Booking Traffic report using the link in the top right corner.
From the Export modal, you can enter a name for the report and choose the output format.
Allows you to specify the name of the export file. By default, the file name includes the report's name plus the applicable date range. You can edit the file name by focusing on the Save as field and entering a different name.
Export report to MS Excel (XLSX), CSV (Comma-separated Value), PDF (Portable Document Format) or XML (eXtensible Markup Language).
The report can be saved to your Computer, Email, or Google Drive.
Emailed Exports are sent as links to the files securely hosted in Google Cloud Storage.
Learn more about exporting to Google Drive here:
Choose to export Visible columns or All columns (if there are columns you have chosen to hide in the online report view). In the case of this report, all columns are always visible, so either option gives the same result!
Limit the maximum number of rows to export (Max Rows) or All Rows.
Hiding/showing the chartBack to top
Choose to Hide Chart to remove the Booking Traffic chart from the report. You can then show the chart again by selecting the Show Chart icon.