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Locate: Reports > Other Reports > Booking Traffic
Prerequisites:
- Admin permissions or restricted permissions to View all Reports (or Booking Traffic) and Export Data.
- The Booking Traffic report is available to both those using items (Inventory > Items), a key feature of our classic version of Checkfront, and those using products (Inventory > Products), a key feature of our newest version of Checkfront.
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New to Checkfront - Products ✨ Products (Inventory > Products) is the successor feature to (Inventory > Items) and is available in our newest version of Checkfront. Not yet on our newest version and interested in upgrading? Please contact our Technical Support team for more information. Discover more product-related help articles here: Products (New). |
Overview
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The Booking Traffic report is a snapshot of your Web bookings, Staff bookings, and website Visitors for the date range chosen.
In this article, we walk you through the information and options presented including the ability to Show/Hide the Chart, filter the Date range, and Export the report.
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Learn more about your reporting options here: |
Show Chart
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By default, the chart at the top of the page displays. This chart illustrates New Bookings over time through a combination of bar and line graphs. The increments of time are determined by the Date period selected.
Web Bookings are displayed as light blue bars. These are all bookings not processed through the Staff-side of Checkfront.
Staff Bookings are displayed as dark blue bars. These are all bookings processed through the Staff-side of Checkfront.
Visitors to the Customer Booking page (Customers > Customer Booking page) are reflected by the red line graph.
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Traffic reports are not available per hour at this time, only for specific dates over a period of time. |
To display the chart if hidden, simply click on the Show Chart icon at the top right corner of the page.
Hide Chart
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When choosing to Hide Chart, this removes the Booking Traffic chart from the report. You can then choose to display the chart again by selecting the Show Chart icon.
Date Filter
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By default, the report shows you the Last 3 months of data, but this can easily be modified by clicking on the Date drop-down just above the Date column and selecting another preset period.
The Date filter preset options provided include This month, Last month, Last 3 months, Last 6 Months, and All bookings.
You can report on a select date or date range by choosing the Custom option. This opens a date selector from which you can select the desired date or date range.
Remember Filters
Back to topYou can configure your personal account to retain your filter selections within most reports and features so that you don't have to repeatedly select your preferred filters.
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Learn more about your Profile Filter settings here: |
Report Columns
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The available (visible) columns for this report are as follows. You can click on the column header to sort the table data ascending or descending.
Date
Reports here are based on individual days rather than a monthly total.
Web Bookings
The total number of bookings made through the Customer-facing booking page.
Staff Bookings
The total number of bookings made by Staff members through the system back-end.
Visitors
The total number of visits to the Customer-facing booking page.
Click on the top of any Column to adjust the sort order of the report based on that Column.
Export
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You can Export your Booking Traffic report using the link in the top right corner.
From the Export modal, you are then able to enter a name for the report and choose the output format.
Save As
Allows you to specify the name of the export file. By default, the file name includes the name of the report, plus the applicable date range. You can edit the name of the file if needed by placing focus on the Save as field and entering the desired name.
Format
Export report to MS Excel (XLSX), CSV (Comma-separated Value), PDF (Portable Document Format) or XML (eXtensible Markup Language).
Save To
The report can be saved to your Computer, Email, or Google Drive.
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Emailed Exports are sent as links to the files securely hosted in Google Cloud Storage. |
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Learn more about exporting to Google Drive here: |
Columns
Choose to export Visible columns or All columns (if there are columns that you have chosen to hide in the online report view). In the case of this report, all columns are always visible, so either option gives the same result!
Max Rows
Choose to limit the maximum number of rows to export (Max Rows) or choose to export All Rows.