Skip to main content

Getting Support for Checkfront

Start by browsing our Knowledge Base. You can easily access a host of helpful articles there.

 

Still need to get in touch with us? 

Our Technical Support Team is here to help 24/7, 7 days a week!

 

Callout icon showing two overlapping chat bubbles in blue and gray, representing conversation or messaging.

Live Chat

Click the Get in Touch button at the bottom of your screen to connect with our support team.

 

Callout icon showing a person wearing a headset, representing customer support assistance.

Call us

Our available support lines:

 

Callout icon showing a blue envelope with motion lines, representing sending a message.

Submit a Request

Click the Get in Touch button at the bottom of your screen to submit your request to our support team.

 

Chatting live with support or submitting a request

Back to top

Dashboard view with an arrow pointing to the Help icon in the sidebar to access support.

1. To chat live with Customer Support, click the help (?) link at the bottom of the left-hand menu.

 

Help page with an arrow guiding users to click the Get in touch button to start live chat or submit a request.

2. You can click either of the Get in Touch options to continue.

 

Help page with the chat option highlighted showing how to choose live chat support.

3. Choose the option to Chat with us live or Submit a Request.

 

Help page chat form with arrows highlighting where to enter name, email, and message before starting a live chat.

4. Enter your name, email address, and relevant details.

5. Click the Start chat button to start chatting with us or Send to submit your request!

 

Reviewing previous requests

  1. Sign in to your Checkfront Support here.
  2. Click your profile icon in the right-hand corner of the screen.
  3. Choose the Requests option from the drop-down menu.
Checkfront Help Center homepage showing the user profile menu in the top right, with the “Requests” option highlighted to indicate where users can view their support requests.