Learn how to require booking deposits for your product from the Pricing tab of the Product Builder.
Learn more about the Pricing tab here: Step 4: Configuring pricing for your product.
New to the Product Builder? Read the first article in this series for an introduction to the Product feature.
Which plans include this feature?
Legacy: Soho, Pro, Plus, Enterprise, Flex
New: Growth (Subscription), Growth (Online Booking Fee), Managed
→ Learn more about our new plans or how to change your plan.
Where can I find this feature using the top menu?
Inventory > Products > Products > Add Product/Add New Product/Edit Product > Pricing
What more do I need to use this feature?
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Admin permissions to manage inventory or restricted permissions to View products and assets and Manage products and assets.
Which Checkfront version supports this feature - classic, new or both?
- Your account must have access to products (Inventory > Products), a key feature of our new version of Checkfront. This feature is not available for use with items (Inventory > Items) in our classic version. → Learn more about products.
Requiring a booking deposit on products
What is a booking deposit? A booking deposit is the portion of the booking cost you collect when the booking is first processed. You can then collect the remainder of the payment at a later time. |
By default, products are configured to Use System Settings 100%.
This system-wide deposit setting can be found within your Customer Deposit Settings (Manage > Ecommerce Setup > Customer Deposit Settings). |
Select the Deposit Type for this product from the following options or turn off the setting to not ask for a deposit.
Deposit Type | Description |
Use System Settings (100%) |
By default, products use the Customer Deposit Settings you have configured within Ecommerce Setup (Manage > Ecommerce Setup > Customer Deposit Settings). This applies to any other products that share this setting. |
% Percent | Use a percentage that you specify in the Amount field. This only applies to the product in focus. |
Fixed Amount |
Use a Fixed Amount that you specify in the Amount field. This only applies to the product in focus. |
Per Day |
Use a fixed amount Per Day that you specify in the Amount field. This only applies to the product in focus. |
Per Qty |
Use a fixed amount per Qty that you specify in the Amount field. This only applies to the product in focus. |
You must keep the Require a deposit for this product. setting turned on to require a payment from Customers with their initial booking. |
Frequently Asked Questions
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Does the Staff-side booking view show the Customer's deposit amount due?
The Staff-side booking view does not show a Customer's deposit amount due, only the full balance amount due.
With the next article in this series, we look at setting up partner commissions for your products.
< Selecting taxes to apply to your product | Setting up partner commissions for your product >