Learn how to create new discounts to apply to your items.
New to discount and voucher codes? Read the first article in this series for an introduction to discounts.
Which plans include this feature?
Where can I find this feature using the top menu?
Inventory > Discounts
What more do I need to use this feature?
Which Checkfront version supports this feature - classic, new or both?
This feature is available in both our classic version using items (Inventory > Items) and our newest version using products (Inventory > Products). → Learn more about products
This article series is for those on our classic version who use items (Inventory > Items). You can find the articles related to our newest version here: Discount Codes & Vouchers (New).
Membership discounts are only available with our Memberships feature in the newest version of Checkfront.
Creating new discountsBack to top
To create a new discount when using items, click + New Discount from the Discounts home page (Inventory > Discounts). You can then start entering the required information as described below.
Specifying the name of the discountBack to top
You can specify a descriptive name for the discount (e.g., June Special). This is used internally for reporting and is seen by the Customer on their invoice.
Be sure to give your vouchers and all discounts descriptive names to help you find them in internal reports, for example, Summer Promo 10% Per Booking, After Tax.
Providing a discount codeBack to top
Enter a short, unique discount code to be used when booking.
The discount code should be alpha-numeric and not contain any spaces.
The Customer must enter this code, which is not case-sensitive, to receive the discount.
Are you using items? You can leave the field empty to create an open discount. This means the discount is given to everyone automatically during the period specified further down the page.
When you upload a list of item vouchers, please leave the Discount Code field blank.
Uploading Vouchers/ Enable Single-Use VouchersBack to top
These options allow you to upload vouchers for use within Checkfront.
To learn more about uploading vouchers, please consult the following articles:
Determining the discount amountBack to top
Specify the Discount Amount. This is the discount value you'd like to apply to the booking.
Specifying discount type/applies toBack to top
Specify whether the discount is a percentage or a fixed amount.
You may also apply the discount based on the individual item in the booking or the booking total before or after tax.
• Per Item
Calculates the discount based on the current price and quantity of each (applicable) item booked. For example, a discount of $5.00 totals $15.00 when three applicable items are booked at once.
• Per Booking, After Tax
The discount is applied to the order subtotal after taxes. For example, ($100 + 5% tax) - $10 discount = $95.00
• Per Booking, Before Tax
The discount is applied to the subtotal before taxes. For example, ($100 - $10 discount) + 5% tax = $94.50
If offering a 100% discount, for example, the Customer is still responsible for the taxes if the discount is set to per booking after tax.
If set to per item, the Customer does not owe anything upon checkout.
Configuring recurrenceBack to top
You can determine when your discounts apply using the following settings.
• Always (don't expire):
A permanent discount that is not defined by date.
• One Time Event/Date Range:
You can specify an active one-time event for the date range defined in the date dropdown fields.
• Weekly (by day of the week)/Applicable Days
A recurring item discount based on the day of the week, active for the dates defined. In this example, the item discount only works on Tuesdays and Thursdays between June 14th and July 14th, 2022.
Applying rulesBack to top
You can attach a rule set to the item discount. Combining rule sets with discounts allows you to create powerful inventory adjustments and enforce booking policies.
Applying to itemsBack to top
By default, item discounts are applied globally to all items in your inventory.
If you only need to adjust a specific category or item, click Select None and choose your items/categories individually.
Frequently Asked QuestionsBack to top
How many discount codes can be applied to an item?
Each item on a booking supports one discount code applied at a time.
How do I turn off a discount code?
You can turn off a discount when editing a discount code entry.
Are you using items? Select the Disable button on the left of the page. Next, choose to Remove the discount from the Are you sure? module. You can also clear the checkmark in the Enabled option at the bottom of the discount to disable it.
Finally, save the change, and the discount code can no longer be used on bookings!