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Using Groupon vouchers with Checkfront

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Locate: Inventory > Discounts
Prerequisites:

  • Admin permissions to manage inventory or restricted permissions to View Discounts and Manage Discounts.
  • Discount Codes and Vouchers are available to both those using items (Inventory > Items), a key feature of our classic version of Checkfront, and those using products (Inventory > Products), a key feature of our newest version of Checkfront. NOTE: Some features are not yet available with products including: the Active Discounts report, discount rules, open discounts, edit columns, and the option to export your list of discounts.

 

Early Access Program

New to Checkfront - Products ✨

Products (Inventory > Products) is the successor feature to (Inventory > Items) and is available in our newest version of Checkfront.

Not yet on our newest version and interested in upgrading? Please contact our Technical Support team for more information.

Discover more product-related help articles here: Products (New).

 

In this article, we look at setting up Groupon vouchers for use with Checkfront.

New to discounts and voucher codes? Be sure to read the first article in this series for an introduction!

Please read the full series of articles, accessed at the side and bottom of this page, to learn more about the full capabilities of the discounts and voucher codes feature.

 

Introduction

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Groupon, and websites like it, can be a great way to attract new Customers and quickly drive revenue to your business.

If you're willing to give a significant discount in order to get a large group of bookings, then Groupon and similar solutions help you generate the number of Customers necessary to make it worth your while.

 

Note

While the following article uses Groupon as an example, so long as you can receive or generate a list of voucher codes, the principles stay the same no matter what service you use!

 

About Groupon

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Groupon is an experiences marketplace that brings people more ways to get the most out of their city or wherever they may be. By enabling real-time mobile commerce across local businesses, live events, and travel destinations, Groupon helps people find and discover experiences––big and small, new and familiar––that make for a full, fun, and rewarding life. Groupon helps local businesses grow and strengthen Customer relationships––resulting in strong, vibrant communities.

Groupon works well for retail products but offers a challenge when the offering relates to a specific time. The complication with a schedule-based product is that although the Customer has already paid for the product through Groupon, they haven't scheduled it with you, and those sales exist outside of your booking system. If you aren't prepared in advance for a burst of bookings, then you could otherwise end up with an administrative nightmare, and a host of unhappy Customers.

Our Checkfront and Groupon partnership can help you avoid this issue!

 

Overview

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With Groupon, when your deal is completed, Customers receive a voucher (paid for at https://www.groupon.com/) to redeem your service. They also provide you, as the merchant, with a list of corresponding voucher codes to verify the sales.

With Checkfront, we offer merchants the ability to import voucher codes into the system and allow Customers to schedule and book online as if they were paying with a credit card. 

Once your vouchers have been uploaded, Customers can be directed to your website to make a booking and enter their voucher code. This significantly reduces call volumes and starts the Customer experience on the right foot.

 

Using Groupon Vouchers with Checkfront with Items

Upload Voucher Codes

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To upload your Groupon vouchers for use with items, first, navigate to Inventory > Discounts in your main menu and then click + New Discount in the top left.

  1. Name your discount.
  2. In the Discount Code field, click Upload Vouchers and supply the file, Comma-Separated Value (CSV) or Text (TXT) formats, of voucher codes. Make sure the voucher codes are in Column A.
  3. Specify the Discount Amount, for example, 25% per booking, after tax.
  4. Set any additional parameters for the discount, recurrence and rules.
  5. Choose which items you need the discount to Apply to.
  6. Click Create to save your discount, and you are done! 

Checkfront schedules bookings for each voucher and closes the deal once all vouchers have been used, or when you have set the deal to expire.

If the item is fully booked for the day or time, then it does not allow the Customer to continue, and instead asks that they choose an alternate date.

 

Using Groupon Vouchers with Checkfront with Products

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Enable Vouchers

To upload your Groupon vouchers for use with products, first, navigate to Inventory > Discounts in your main menu and then click + New Discount in the top left.

  1. Name your discount.
  2. Turn on the Enable the Single-Use Vouchers field.
  3. Click on the select a file box that appears on the left to upload your Comma-Separated Value (CSV) format file of voucher codes. Make sure the voucher codes are in Column A.
  4. Specify the Amount and Discount Type, for example, 25% per booking, after tax.
  5. Set any recurrence rules.
  6. Select the products you wish the promotion to Apply To.
  7. Click Create to save your discount, and you are done! 

Checkfront schedules bookings for each voucher and closes the deal once all vouchers have been used, or when you have set the deal to expire.

If the product is fully booked for the day or time, then it does not allow the Customer to continue, and instead asks that they choose an alternate date.

 

Frequently Asked Questions

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  • Can I still process group bookings over the phone?

    Yes! Just log in to Checkfront and process the booking internally. This ensures the booking, inventory, and Customer are properly tracked.

  • Can I add on optional up-sell to a promotion that isn't free?

    Yes! This is a great opportunity to make up for some of the revenues lost to Groupon. You can add optional items from your inventory to the product (for example a t-shirt).

    In the event there is a balance due after the voucher code is applied, the Customer continues through the checkout process.

 

 

< Uploading Google Sheets to generate random codes    |     Sorting and filtering your discounts list >

 

 

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