Payment Providers: SiamPay

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Locate:

• Manage > Ecommerce Setup > Payment
• Manage > Integrations > Payments

Prerequisites: Admin permissions to manage Payment Providers.

 

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SiamPay, a product of Asia Pay, is a secure payment provider for Checkfront customers in Thailand. With the ability to perform in-app refunds, SiamPay is a great option for sellers in this region.

 

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In order to set up SiamPay in Checkfront, you need to already have an active SiamPay account. If you don't, then visit the SiamPay website to get started.

Once you have an account, it's time to activate the provider within your Checkfront Booking Manager.

To activate SiamPay, navigate to the Payment tab (Manage > Ecommerce Setup > Payment) in Checkfront.

 

Within the Payment tab, locate the SiamPay tile and select it to open the Setup modal.

 

Enter your Merchant ID and Secret Hash Key.

 

This can be found at the top of your SiamPay account dashboard when you log in through their website.

 

SiamPay does not enable the Secure Hash and provide you with the Secure Secret Hash Key by default when you register. You must contact SiamPay support to enable Secure Hash. After it is enabled, you can see the Secure Secret Hash Key in your merchant account's Payment Information section.

This is an additional password you can use to encrypt payment information from Checkfront to SiamPay, but it is not required.

To view your secret hash key, navigate to the Payment Information (Profile Payment Information) section in your SiamPay account dashboard. You are able to copy and paste the key from there.

 

Your SiamPay Login ID and Password are required only if you wish to perform refunds within Checkfront. These credentials were provided to you when your account was created.

Finally, click Activate to turn on the modal and SiamPay is live! Make sure you follow the steps below to complete the connection.

 

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Now that setup is complete in Checkfront, you need to configure it in SiamPay before you start taking payments.

1. In your Checkfront account, navigate to the Ecommerce Payment page (Manage > Ecommerce > Payment) and select the SiamPay tile to open the Setup modal.
   
   

   

2. At the top of the Setup modal, there is a unique URL for your account. Select this URL and copy it.

   
   
   

3. Now, log into your SiamPay account and navigate to the Profile tab.

   
   
   

4. Select Payment Options.

   
   
   

5. In the Return Value Link (Datafeed) field, paste the copied URL from the Checkfront modal. Then, click Save to save these changes.
   
   

6. Next to the Return Value (Datafeed) option, make sure the Enabled option is selected.
   
   

7. You can press the Test button to make sure the URL is working properly. If you get an "SSL Certificate provider" error, then try replacing https:// with http:// in the copied URL. This URL lets SiamPay let Checkfront know if a payment was processed successfully or not. If you're still getting this error, or another error, then please check that you copied the URL without spaces. If the error persists, reach out to support.

   
   
   

8. Now, scroll to the bottom of the page and click on Update.

   
   
   

9. You are asked to confirm your changes. Please review that all of the changes are correct and then click Confirm.

Congratulations! You are now ready to use SiamPay!

 

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Currently, Refunds are not working in SiamPay. Refunds need to be processed in the SiamPay dashboard manually. You can then add a POS refund and a note on the booking in Checkfront for your records. If you have any further questions, then please reach out to support.

 

In order to process refunds through SiamPay, directly through your Checkfront Booking Manager, you must input your SiamPay Login ID and Password during the activation process we looked at earlier.

If you do this, then refunding an invoice in Checkfront automatically sends that refund back to the customer's credit card via SiamPay.

If you don't use this feature, then you need to manually refund the payment in your SiamPay account dashboard and record a POS refund in Checkfront to balance out your books.

 

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We highly recommend running an end-to-end test on your booking system before processing any live payments.

 

Check the box labelled Sandbox (test mode) in the payment provider's activation modal to turn on the test mode.

Don't forget to uncheck this once you are ready to process live credit card payments!