Recording a Refund in the Android Mobile Booking App
You can use the Android Mobile Booking App to process and record a refund against one of the payments applied to an invoice in Checkfront.
Recording a RefundBack to top
Recording a refund in the Android Mobile Booking App is straightforward. Simply tap on a payment in the transactions list on the invoice Payments screen. This will show you the Payment Details of that transaction.
At the bottom is a button labeled Record as Refunded. Click on that to process the refund.
You cannot refund a transaction that was processed outside the mobile booking app, such as a Visa POS payment. That must be done externally and then simply recorded in the app as a POS refund to keep your records up-to-date.
You can also process refunds in the desktop browser on your computer. Once the refund has been recorded, it will be added to your transactions list on the Payments screen, above right.