Android App: Recording a Payment

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Prerequisites: 

• Your account must have access to items (Inventory > Items), which is a key feature of our classic version of Checkfront. 
• Admin or Staff user accounts only. Partner account logins are not supported.
• Important: Only the QR Code Scanner feature of the app, used to check-in Guests via QR Barcodes on invoices, is supported with products (Inventory > Products) at this time.

 

New to Checkfront - Products ✨ Products (Inventory > Products) is the successor feature to (Inventory > Items) and is available in our newest version of Checkfront. Not yet on our newest version and interested in upgrading? Please reach out to our Technical Support team for more information. Discover more product-related help articles here: Products (New).

 

Staff can also apply payments through mobile browsers using the Square Point of Sale app. Find out more here: Adding payments through a mobile browser with Square

 

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Recording a Payment in the Android Mobile Booking App

You can use the Android Mobile Booking App to record a payment against one of your invoices in Checkfront. 

To get started, search for the invoice to which you would like to apply the payment. 

 

Square is the supported Payment Provider for our mobile apps. Learn more about our Square integration here... Payment Providers: Square

 

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When viewing the invoice you can see an overview of the items that have been reserved, including a total and balance due. Directly below this is a Payments button. Tap on this to continue. 

On the following screen (above right) you see a list of transactions that have already been applied to the invoice (highlighted in yellow), as well as the current balance due on the booking. Below are two buttons, Take Payment (1) and Record Payment (2).

 

Take Payment: Please note, the Take Payment button is only displayed if you have the Square Payment Provider active in your Checkfront Booking Manager.

 

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The Take Payment button enables you to process a live credit card transaction through the app, via the Square mobile booking app, which you must also have installed on your device. To find out more about this process, please review our knowledge base article on Square payments. If you have not activated the Square Payment Provider in your Checkfront Booking Manager, then this button is not displayed.  

 

After tapping on the Take Payment button you are provided with an opportunity to attach a note to the booking and also whether or not you wish to show that on the invoice. If you do, simply touch the switch to turn it on. The note you enter here is then added to the invoice.

The full balance due is automatically entered in the Amount field, but this can be changed to whatever value you wish.

When you are ready, tap on the Pay (Amount Due) On Credit button below to continue with the Square payment. At this point, you are redirected to the Square app on your device.  

 

Select the Credit Card option and on the next screen either enter the card details manually or swipe the card if you are set up to do that. Follow the rest of the process in Square and when you return to the Checkfront app you can see the payment recorded on the booking's Payment screen.

 

Tap on the recorded payment to open the Payment Details screen. From here, you can issue a refund via Square if you so wish. 

 

That refund is then added to the payments screen in the Checkfront app and you are able to view it in the Square app.  

 

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The Record Payment button is slightly different in that it allows you to simply record a payment that has already been taken outside the app, such as a POS cash transaction.

 

Enter the value of the payment you wish to record, choose a payment type from the dropdown menu, and hit the Record... button.

 

You can then see the Payments screen again and the transaction you just entered is added to the transactions list. If no balance is due on the invoice, then the blue payment buttons are greyed out as in the image above.

 

Current Payment Methods Include:

• Square - Live Credit Card Payments

• POS - Cash

• POS - Visa

• POS - Mastercard

• POS - AMEX

• POS - Credit

• POS - Debit

• POS - Voucher

• Cheque

• Bank Transfer

• Gift Certificate

• Costco Gift Certificate

 

 

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< Android App: Viewing a Booking & Checking In/Out     |     Android App: Recording a Refund >

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