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Using the QR barcode scanner in the Android app

 

Alert

The mobile booking app for Android is a legacy product and is no longer available to new Customers.

 

Learn how to use the QR barcode scanner in the Android mobile app to check in Guests.

New to the Android app? You can read the first article in this series for an introduction to the Android app.

 

What plan do I need to use this feature?

✓ Soho | ✓ Pro | ✓ Plus | ✓ Enterprise  | ✓ Flex |

What more do I need to use this feature?

  • A Staff user account, as Partner account login is not supported.
  • Important: Only the QR Code Scanner feature of the app, used to check-in Guests via QR Barcodes on invoices, is supported with products (Inventory > Products) at this time.

Which Checkfront version supports this feature - classic, new or both?

  • Your account must have access to items (Inventory > Items), which is a key feature of our classic version of Checkfront.

 

Products

New to Checkfront - Products ✨

Products (Inventory > Products) is the successor feature to (Inventory > Items) and is available in our newest version of Checkfront.

Not yet on our newest version and interested in upgrading? Please get in touch with our Technical Support team for more information.

Discover more product-related help articles here: Products (New).

 

Scanning a QR barcode in the Android mobile booking app

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The QR Code scanner is located at the top of the app home screen, on the right-hand side. Tap this button to activate the scanner.

You may need to grant the app permission to take pictures and record videos the first time you open the scanner.

Just tap Allow to continue.   

 

Android Mobile QR Code Scanner

Once activated, a Staff member can scan the QR Barcode on a Customer's invoice to instantly pull up the booking in their app. This saves valuable time compared to locating the booking manually.

Scanning gets you through a line of eager Customers very quickly indeed.

Point your device's camera to the QR code on the Customer's invoice to complete the scan. You should be able to see the QR code image on your screen.

Once the app recognizes the QR code, it automatically pulls up your booking details.

 

Android Mobile QR Scanner

Once the booking pops up on the screen, the Staff member can tap the Check-In Switch, and the Customer is checked in. "Next!".

Please go here for additional details on QR codes, including how to activate the integration through the desktop site.

 

 

< Viewing & creating invoice PDFs in the Android app     |     Creating new bookings in the Android app >

 

 

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