- Your account must have access to items (Inventory > Items), which is a key feature of our classic version of Checkfront.
- A Staff user account, as Partner account login is not supported.
- Important: Only the QR Code Scanner feature of the app, used to check-in Guests via QR Barcodes on invoices, is supported with products (Inventory > Products) at this time.
New to Checkfront - Products ✨
Products (Inventory > Products) is the successor feature to (Inventory > Items) and is available in our newest version of Checkfront.
Not yet on our newest version and interested in upgrading? Please contact our Technical Support team for more information.
Discover more product-related help articles here: Products (New).
Scanning a QR Barcode in the Android Mobile Booking App
Checking in a guest is fast and easy with the built-in QR Barcode Scanner feature.
Code ScannerBack to top
The QR Code scanner is located at the top of the app home screen, on the right-hand side. Tap this button to activate the scanner. You may need to grant the app permission to take pictures and record videos the first time you open the scanner. Just tap Allow to continue.
Once activated, a staff member simply needs to scan the QR Barcode on a customer's invoice to instantly pull up the booking in their app. This saves valuable time compared to locating the booking manually.
Being able to scan like this gets you through a line of eager customers very quickly indeed. In order to complete the scan, point your device's camera at the QR code on the customer's invoice. You should be able to see the QR code image on your screen. Once the app recognizes the QR code, it automatically pulls up the booking details for you.
Once the booking pops up on the screen, the staff member can tap the Check-In Switch and the customer is checked in. "Next!". For additional details on QR codes, including how to activate the integration through the desktop site, please go here.