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Locate: Inventory > Gift Certificates > Create Gift Certificate (button) > Details
- A plan that includes Gift Certificates.
- Gift Certificates activated within your account (Manage > Integrations).
- Admin permissions or restricted permissions to Manage Gift Certificates and Manage Gift Certificate Templates.
- Gift Certificates are available to those using items (Inventory > Items), a feature of our classic version of Checkfront.
- Interested in using Gift Certificates with products (Inventory > Products)? Your account must be a member of our Early Access Program. Please reach out to Checkfront Technical Support to learn more.
Early Access Program
The new product feature mentioned in this article is currently part of our Early Access Program, which means it is available to select Customers to try out and provide us with feedback.
Find our complete set of help articles related to the Early Access Program here: Early Access Program.
Need to activate Gift Certificates for your account? Be sure to read the first article in this series: Gift Certificates: Setup
Gift Certificate Template Builder: DescriptionBack to top
Once inside the Gift Certificate Template Builder, begin by choosing a Category for your Gift Certificate. Then, work your way through the settings as described below.
- CategoryBack to top
Choose a Category from the drop-down menu provided. The most commonly used Category would - not surprisingly be - Gift Certificates!
Do you need to create a new Category for your Gift Certificates? Click on the +Create New Category button.
Enter a name for the new Category and click on the blue check-mark button (✔) to save your addition. A green New Category label is appended to your new Category temporarily once added.
The Category you choose does not in any way restrict the items or products the Gift Certificate can be applied to. For example, if you assign the Gift Certificate template to Gift Certificates, then it is still redeemable for items or products in categories such as Tours or Rentals.
- TagsBack to top
Tags not visible within your account? This feature is being gradually rolled out. Feel free to reach out to email@example.com to have the feature enabled on your account or with any questions!
Learn more about Tags here: Inventory Tags: Introduction
- Gift Certificate NameBack to top
Enter the Gift Certificate Name in the field provided. An Item SKU is generated automatically based on the Gift Certificate Name you enter.
If you'd like to change this, then click on the Edit link, enter the preferred Item SKU, and click on the blue check-mark button (✔) to complete.
- SummaryBack to top
The Summary field allows you to provide a short description that is visible to the Customer on your booking page.
Use our editor to format the description for display. Format the text using the options provided (format, bold, italic, underline, strikethrough, lists, link, line, align, size, text colour) or work with HTML code (<>).
- Custom AmountBack to top
If you would like the Customer to specify the Gift Certificate amount, then turn ON the Custom Amount setting. This disables the single Price amount setting.
Next, determine the acceptable range for the Custom Amount, by specifying the Minimum amount of Gift Certificate and Maximum amount of Gift Certificate, from $25 to $500 for example.
This Custom Amount field appears as a single amount input field for the Booker. You can Preview what this looks like in the next step of the Gift Certificate Template Builder.
- PriceBack to top
Enter a Price for the Gift Certificate.
This amount is then redeemable for bookings at a future date. For example, if the Customer is renting a boat for $200, a $100 Gift Certificate would cover half of that! The Customer can then pay the remaining balance with their credit card.
This option is disabled if you have the Custom Amount setting enabled.
- Gift Certificate Start DateBack to top
When determining the date the Gift Certificate is valid from, by default, you have two choices - you can choose either the Purchase Date or a Specific Date.
If you opt for the Specific Date, a small calendar picker opens, enabling you to select any Date in the future. The Gift Certificate is not redeemable until this Date is reached. This is a great option if you want the Gift Certificates to only be redeemable during a certain period of the year, for example during your off-season.
If you choose to enable the Gift Certificate as of the Purchase Date, then this setting can be used in tandem with the Days after Purchase setting to specify the number of Days after Purchase before the Gift Certificate comes into effect.
If you choose to Allow customized delivery dates under Additional options, then the Purchase Date option is replaced with Delivery Date. See below under Additional Options for more information.
- Gift Certificate ExpiresBack to top
The Gift Certificate Expiry Date allows you to specify the date the Gift Certificate expires. Gift Certificates can be used up until the end of the day for this date.
Selecting Never leaves the Gift Certificate completely open into the future. You can also use the calendar date picker to select a Specific expiry Date.
If you selected the Purchase Date for the template's valid from setting in the previous step, then a third option becomes available for the expiry date. This option enables you to choose the number of Days after Purchase that the Gift Certificate expires.
If you choose to Allow customized delivery dates under Additional options, then the Days after Purchase option is replaced with Delivery Date. See below under Additional Options for more information.
- Additional Options ↓Back to top
Below the Gift Certificate dates section is a link labelled Additional Options.
Clicking on the link or the drop-down triangle opens up a few more customization options for you as detailed below.
- Allow Customised Delivery DatesBack to top
Rather than basing the Gift Certificate validity on the date of purchase, you can instead choose to work off a Delivery Date.
Selecting Yes for this option turns on the Delivery Date feature. Then, when a Customer purchases a Gift Certificate through the system, they are able to select a Delivery Date for the purchase. If today is September 1st and a family member's birthday is September 14th, then the Customer can make the purchase today but choose to have the Gift Certificate email delivered on the 14th.
You then have the option to make the Gift Certificate Expiry Date a number of Days after Delivery.
- Gift Certificate VisibilityBack to top
Here you have the option to select the Visibility for your Gift Certificate.
Choose Everyone to make your Gift Certificate visible for booking on your website.
If you'd like the Gift Certificate to only be visible to your Staff Members and in the Staff-only pages of Checkfront, then select Staff Only.
- Sort OrderBack to top
The Sort Order determines where your Gift Certificate is displayed on your list of other available templates.
Entering a higher number here moves the template closer to the top of the list.
In the next article of this series, we review using Themes with Gift Certificates!