New to Gift Certificates? Read the first article in this series for an introduction to the Gift Certificates feature.
Which plans include this feature?
Legacy: Pro, Plus, Enterprise, Flex
New: Available with Growth (Subscription), Growth (Per Booking), and Managed plans only. Not available with Starter plans.
→ Learn more about our new plans or how to change your plan.
Where can I find this feature using the top menu?
Manage > Gift Certificates
What prerequisites are there?
- The Gift Certificates feature is activated within your account (Manage > Integrations).
Admin or restricted to Manage Gift Certificates and Manage Gift Certificate Templates.
Which Checkfront version supports this feature - classic, new or both?
- This feature is available in both our classic version using items (Inventory > Items) and our newest version using products (Inventory > Products). → Learn more about products
Issuing gift certificates staff-sideBack to top
Staff can Issue gift certificates to be sent to specific recipients via email.
Click on the Issue Gift Certificate button to get started.
The Customer cannot pay for Staff Issued gift certificates, as they are complementary. They are not included in Sales reports.
Operators generally issue gift certificates as gifts for patronage or as special promotions.
If you would like to offer gift certificates for sale to your Customers, please consider Creating a Gift Certificate.
Changing the theme for your gift certificateBack to top
Click the Change Theme drop-down button and hover your mouse over the choices to see a live preview. Simply click on the one you wish to use, for example, Celebration, Seasonal, Summer, or No Theme.
Editing your gift certificatesBack to top
Enter an Amount for the gift certificate, and specify the recipient (To), sender names (From), the Recipient Email address, and a message.
The Delivery Date allows you to specify the date to send the gift certificate by email if you don't want it issued immediately.
The Valid From date determines when the gift certificate is activated and can be applied to purchases.
Choose to Hide Amount on PDF if you don't want amounts to display to recipients. This only affects the attached PDF; the amount may still be shown in the notification body, depending on the variables in your notification template.
De-select or select the Never check box to determine whether and when the gift certificate Expires.
Previewing your gift certificateBack to top
A Preview of the gift certificate displays at the right of the page. Note that the Logo can be changed within Gift Certificate Settings (Manage > Gift Certificates).
Sending gift certificates using notificationsBack to top
When satisfied with your gift certificate, click Issue Gift Certificate to send it! The gift certificate is sent using notifications.
From the Gift Certificates home page, you can now click on the Staff Issued Gift Certificates link in the left sidebar to view the details of this gift certificate.
To learn more about configuring gift certificate notifications, check out the following article:
Frequently Asked QuestionsBack to top
Can Gift Certificates be issued in bulk by Staff?
Currently, issuing Gift Certificates to Customers in bulk is not supported.