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The mobile booking app for iOS is a legacy product and is no longer available to new Customers. |
Learn how to record a payment in the iOS mobile app, including taking payment by credit card through Square.
New to the iOS app? You can read the first article in this series for an introduction to the iOS app.
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What more do I need to use this feature?
- Admin or Staff user accounts only. Partner account logins are not supported.
- Important: Only the QR Code Scanner feature of the app, used to check-in Guests via QR Barcodes on invoices, is supported with products (Inventory > Products) at this time.
Which Checkfront version supports this feature - classic, new or both?
- Your account must have access to items (Inventory > Items), which is a key feature of our classic version of Checkfront.
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New to Checkfront - Products ✨ Products (Inventory > Products) is the successor feature to (Inventory > Items) and is available in our newest version of Checkfront. Not yet on our newest version and interested in upgrading? Please get in touch with our Technical Support team for more information. Discover more product-related help articles here: Products (New). |
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Staff can also apply payments through mobile browsers using the Square Point of Sale app. Find out more here: |
Recording payments in the iOS mobile booking app
Back to topOn the iOS Mobile App booking screen, below the check-in/out button, is an overview of the items that have been reserved, including the total and balance due.
Tap on the Payments button to continue.
On the following screen (above right) you can see a list of transactions already applied to the invoice (highlighted by yellow in the screenshot) and the current balance due on the booking. Below are two buttons, Take Payment (1) and Record Payment (2).
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Take PaymentPlease note the Take Payment button is only displayed if you have the Square Payment Provider active in your Checkfront Booking Manager.
Square is the supported Payment Provider for our mobile apps. Learn more about our Square integration here... |
Taking payments
The Take Payment button enables you to process a live credit card transaction through the app, via the Square mobile booking app, which you must also have installed on your device.
To learn more about this process, please review our knowledge base article on Square mobile payments.
This button is not displayed if you have not activated the Square Payment Provider in your Checkfront Booking Manager.
After tapping the Take Payment button, you can attach a note to the booking and whether or not you wish to show that on the invoice. If you do, touch the switch to turn it on. The note you enter here is then added to the invoice.
The balance due is automatically entered in the Amount field, which can be changed to whatever value you wish.
When ready, tap the Pay (Amount Due) On Credit button below to continue with the Square payment. You are now redirected to the Square app on your device (you may be prompted to open "Point of Sale").
Make sure you are signed into your Square app or the redirect fails.
Select the Credit Card option and on the next screen, either enter the card details manually or swipe the card if you are set up to do that.
Follow the rest of the process in Square, and when you return to the Checkfront app, you can see the payment recorded on the booking's Payment screen.
Tap on the recorded payment to open the Payment Details screen. From here, you can issue a refund via Square if you wish.
That refund is then added to the payments screen in the Checkfront app, and you can also view it in the Square app.
Recording payments
The Record Payment button is slightly different because it allows you to simply record a payment that has already been taken outside the app, such as a POS cash transaction.
Enter the payment value you wish to record, choose a payment type from the dropdown menu and hit the Record <amount> button.
You can then see the Payments screen again, and the transaction you just entered is added to the transactions list. As in the image above, the blue payment buttons are greyed out if no balance is due on the invoice.
Current payment methods include:
• Square - Live Credit Card Payments
• POS - Cash
• POS - Visa
• POS - Mastercard
• POS - AMEX
• POS - Credit
• POS - Debit
• POS - Voucher
• Cheque
• Bank Transfer
• Gift Certificate
• Costco Gift Certificate
< Viewing bookings in the iOS app | Recording refunds in the iOS app >