Learn how a Customer pays for a booking with a gift certificate.
New to Gift Certificates? Read the first article in this series for an introduction to the Gift Certificates feature.
Which plans include this feature?
Legacy: Pro, Plus, Enterprise, Flex
New: Growth, Managed | Learn more about our new plans or how to change your plan.
*Gift Certificates are not available with the Starter plan.
Where can I find this feature using the top menu?
Customers > Customer Booking Page or Booking Widget
What prerequisites are there?
- The Gift Certificates feature is activated within your account (Manage > Integrations).
- Gift Certificates sold or issued.
Which Checkfront version supports this feature - classic, new, or both?
- The Gift Certificates feature is available to both those using items (Inventory > Items), a key feature of our classic version of Checkfront, and those using products (Inventory > Products), a key feature of our newest version of Checkfront.
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New to Checkfront - Products ✨ With our newest version of Checkfront, we have added Products (Inventory > Products) as the successor to items (Inventory > Items). Are you interested in migrating to our newest version? Please reach out to our Technical Support team for more information. |
Paying by gift certificate
Back to topUsing gift certificates to pay for a booking is very easy. The Customer selects the item/product for booking as usual and fills out their booking details.
When it comes to paying, the payment screen defaults to Credit Card. An additional option is displayed at the top of the screen labelled Gift Certificate.
Clicking on Pay by Gift Certificate opens a pop-up window where Customers can enter their Gift Certificate Number/Code. This is the number beneath the barcode on their gift certificate PDF.
The Customer enters the Gift Certificate Number, including the dashes, into the GCN Code field. Once the system recognizes the code, the gift certificate displays below the GCN Code field.
Clicking the Apply button deducts the invoice total from the gift certificate balance.
The Customer might have a balance remaining, which can be used later. If the gift certificate balance does not cover the transaction, the Customer can enter another gift certificate number or pay via credit card.
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The minimum gift certificate amount that can be applied for payment is 1.00. |
< Issuing gift certificates Staff-side by email | Cancelling bookings paid by gift certificate >