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Logging in to the iOS app

Learn how to log in to the iOS mobile app, including what credentials are required.

New to the iOS app? You can read the first article in this series for an introduction to the iOS app.

 

Which plans include this feature?

Legacy:  Available for download
Current:  Available for download
→ Learn more about our current plans or how to change your plan.


What more do I need to use this feature?

  • Admin or Staff user accounts only. Partner account logins are not supported.

Which Checkfront version supports this feature - classic, new or both?

  • This feature is available in both our classic version using items (Inventory > Items) and our newest version using products (Inventory > Products).  → Learn more about products
  • Important: Only the QR Code Scanner feature of the app, used to check-in Guests via QR Barcodes on invoices, is supported with products (Inventory > Products) at this time.

 

Logging in to the mobile app

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checkfront app

Once the iOS Mobile App has been downloaded to your device and launched from the home screen, you first see the login screen.

Enter your username (email address) and password, as you do for the desktop site, plus the Host URL for your Checkfront account. This is the URL you use to access your account online and looks similar to companyname.checkfront.com.  

 

Note

When logging in, enter the email address associated with your account within the Username field. 

If you're experiencing difficulties logging in, this may be the issue!

 

You only need to do this one time. On your subsequent visits, the login details have been saved in the Log In As section... Tap on the login details to proceed.

You still need to input your password to continue, but the rest of the information is entered automatically.  

 

 

< Downloading & installing the iOS app     |     Navigating the iOS app >

 

 

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