The mobile booking app for iOS is a legacy product and is no longer available to new Customers.
Learn how to log in to the iOS mobile app, including what credentials are required.
New to the iOS app? You can read the first article in this series for an introduction to the iOS app.
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What more do I need to use this feature?
- A Staff user account, as Partner account login is not supported.
- Important: Only the QR Code Scanner feature of the app, used to check-in Guests via QR Barcodes on invoices, is supported with products (Inventory > Products) at this time.
Which Checkfront version supports this feature - classic, new or both?
- Your account must have access to items (Inventory > Items), which is a key feature of our classic version of Checkfront.
New to Checkfront - Products ✨
Products (Inventory > Products) is the successor feature to (Inventory > Items) and is available in our newest version of Checkfront.
Not yet on our newest version and interested in upgrading? Please get in touch with our Technical Support team for more information.
Discover more product-related help articles here: Products (New).
Logging in to the mobile appBack to top
Once the iOS Mobile App has been downloaded to your device and launched from the home screen, you first see the login screen.
Enter your username (email address) and password, as you do for the desktop site, plus the Host URL for your Checkfront account. This is the URL you use to access your account online, and looks similar to
When logging in, enter the email address associated with your account within the Username field.
If you're experiencing difficulties logging in, this may be the issue!
You only need to do this one time. On your subsequent visits, the login details have been saved in the Log In As section... Tap on the login details to proceed.
You still need to input your password to continue, but the rest of the information is entered automatically.
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