Using the QR barcode scanner in the iOS app

Learn how to use the QR barcode scanner in the iOS mobile app to check in Guests.

New to the iOS app? You can read the first article in this series for an introduction to the iOS app.

Which plans include this feature?

Legacy:  Available for download
New:  Available for download
→ Learn more about our new plans or how to change your plan.

What more do I need to use this feature?

• Admin or Staff user accounts only. Partner account logins are not supported.
  
  

Which Checkfront version supports this feature - classic, new or both?

• This feature is available in both our classic version using items (Inventory > Items) and our newest version using products (Inventory > Products).  → Learn more about products
• Important: Only the QR Code Scanner feature of the app, used to check-in Guests via QR Barcodes on invoices, is supported with products (Inventory > Products) at this time.

Once activated, a Staff member simply needs to scan the QR Barcode on a Customer's invoice to pull up the booking in their app instantly. This saves valuable time compared to locating the booking manually, even if you only have to visit the Today booking group.

Scanning like this gets you through a line of eager customers very quickly.

Point your device's camera to the QR code on the Customer's invoice to complete the scan. You should be able to see the QR code image on your screen.

Once the app recognizes the QR code, it automatically pulls up your booking details.  

Once the booking pops up on the screen, the Staff member can tap the Check-In Switch, and the customer is checked in. "Next!".

Please go here for additional details on QR codes, including how to activate the add-on through the desktop site.

< Viewing & creating invoice PDFs in the iOS app     |     Creating new bookings in the iOS app >