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The mobile booking app for iOS is a legacy product and is no longer available to new Customers. |
Learn how to use the QR barcode scanner in the iOS mobile app to check in Guests.
New to the iOS app? You can read the first article in this series for an introduction to the iOS app.
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What more do I need to use this feature?
- A Staff user account, as Partner account login is not supported.
- Important: Only the QR Code Scanner feature of the app, used to check-in Guests via QR Barcodes on invoices, is supported with products (Inventory > Products) at this time.
Which Checkfront version supports this feature - classic, new or both?
- Your account must have access to items (Inventory > Items), which is a key feature of our classic version of Checkfront.
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New to Checkfront - Products ✨ Products (Inventory > Products) is the successor feature to (Inventory > Items) and is available in our newest version of Checkfront. Not yet on our newest version and interested in upgrading? Please get in touch with our Technical Support team for more information. Discover more product-related help articles here: Products (New). |
Using the QR barcode scanner
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Once activated, a Staff member simply needs to scan the QR Barcode on a Customer's invoice to instantly pull up the booking in their app. This saves valuable time compared to locating the booking manually, even if you only have to visit the Today booking group.
Scanning like this gets you through a line of eager customers very quickly.
Point your device's camera to the QR code on the Customer's invoice to complete the scan. You should be able to see the QR code image on your screen.
Once the app recognizes the QR code, it automatically pulls up your booking details.
Once the booking pops up on the screen, the Staff member can tap the Check-In Switch, and the customer is checked in. "Next!".
Please go here for additional details on QR codes, including how to activate the add-on through the desktop site.
< Viewing & creating invoice PDFs in the iOS app | Creating new bookings in the iOS app >