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Configuring settings in the iOS app

 

Alert

The mobile booking app for iOS is a legacy product and is no longer available to new Customers.

 

Learn how to configure settings available in the Android mobile app, including auto check-in, and how to contact our Technical Support team.

New to the iOS app? You can read the first article in this series for an introduction to the iOS app.

 

What plan do I need to use this feature?

✓ Soho | ✓ Pro | ✓ Plus | ✓ Enterprise  | ✓ Flex | 

What more do I need to use this feature?

  • A Staff user account, as Partner account login is not supported.
  • Important: Only the QR Code Scanner feature of the app, used to check-in Guests via QR Barcodes on invoices, is supported with products (Inventory > Products) at this time.

Which Checkfront version supports this feature - classic, new or both?

  • Your account must have access to items (Inventory > Items), which is a key feature of our classic version of Checkfront. 

 

Products

New to Checkfront - Products ✨

Products (Inventory > Products) is the successor feature to (Inventory > Items) and is available in our newest version of Checkfront.

Not yet on our newest version and interested in upgrading? Please get in touch with our Technical Support team for more information.

Discover more product-related help articles here: Products (New).

 

App settings

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There are a couple of configurable settings available through the mobile booking app. These can be accessed via the settings button at the bottom right corner of the app home screen.  

 

iOS_App_Settings.png

 

Auto Check-in

Auto check-in is a feature that enables a customer to be automatically checked in when the app scans the QR code on their booking invoice.

This further speeds up the process of checking Customers in, especially if you are using Checkfront for tours and have a lot of people arriving at the same time to redeem their reservations.

Point the device camera at the QR code, and that's it. The booking appears on the screen, and the check-in switch is active.

 

iOS_Settings.png

 

Email Support

Tap this link to create a new email to our Technical Support team. This is an in-app email, so you are not redirected to your device's default email program.

 

Phone Support

Tap here on your iPhone to connect with our Technical Support team via telephone. Support hours of operation can be found here.

 

Rate Checkfront on the AppStore

If you'd like to provide a rating and some feedback on the Checkfront Mobile App for iOS, tap on this button to leave a review in the AppStore.

 

Logout

When you're finished working within the app, click this link to log out.  

 

 

< Creating new bookings in the iOS app

 

 

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