Learn how to manually update your inventory in Checkfront, including how to handle updates to bookings in external channels.
New to myallocator? Read the first article in this series for an introduction to myallocator.
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Where can I find this feature using the top menu?
Calendar > Inventory > Item/Product
What prerequisites are there?
- Admin permissions or restricted permissions to View calendars and Change Daily Inventory Availability.
- Inventory configured within Checkfront.
Which Checkfront version supports this feature - classic, new, or both?
- The myallocator integration is available to both those using items (Inventory > Items), a key feature of our classic version of Checkfront, and those using products (Inventory > Products), a key feature of our newest version of Checkfront.
New to Checkfront - Products ✨
Products (Inventory > Products) is the successor feature to (Inventory > Items) and is available in our newest version of Checkfront.
Not yet on our newest version and interested in upgrading? Please get in touch with our Technical Support team for more information.
Discover more product-related help articles here: Products (New).
Manually updating inventory from the item/product calendarBack to top
As bookings come in, your inventory levels will be updated accordingly. Any manual adjustments to the inventory are automatically sent as updates to myallocator. Manual adjustments can be made in Checkfront using the Inventory Calendar (Calendars > Inventory).
Learn more about the Item Inventory Calendar here...
Updating bookings within external channelsBack to top
|External Channel Booking Updates
All booking edits are sent from myallocator to Checkfront; however, this only updates the 'external booking'.
If the booking has already been imported, then any changes to the external booking are not reflected in the imported Checkfront booking.
The best solution is to disable booking edits in all enabled channels in myallocator, such as Booking.com. If you proceed with this solution, the Guests need to contact you directly for any changes.
Another option is to not import external bookings (under Reports > Booking Index > External Bookings) until after your Guests show up at the reception and check-in. With this solution, the items are blocked in Checkfront, even if you don't import the external bookings. However, Checkfront notifications are not sent to Guests until the booking is imported...something to consider when deciding.
If you want to allow edits, and need to import your external bookings, then the third option would be to manually edit the Checkfront bookings when any changes are made. This provides that you are notified (by either Booking.com or Myallocator) that a change has been made to a booking.
After receiving such a notification, you would then need to edit the booking in Checkfront to match the changes that were made.
< Reviewing external item bookings synched through myallocator