Learn how to fill out a document, share a document, and email a document link.
New to Waivers & Documents? Read the first article in this series for an introduction to Waivers & Documents.
Which plans include this feature?
Legacy: Soho, Plus, Enterprise, Flex
Current: Growth (Online Booking Fee), Growth (Subscription), Managed
→ Learn more about our current plans or how to change your plan.
Where can I find this feature using the top menu?
This is the Customer-facing waiver and document.
What more do I need to use this feature?
-
Admin or restricted permissions for Waivers & Documents.
Which Checkfront version supports this feature - classic, new or both?
- This feature is available in both our classic version using items (Inventory > Items) and our newest version using products (Inventory > Products). → Learn more about products
Filling out documents
Back to topAfter the Booker completes the Payment step of the booking process, they are taken to the Required Documents page. From here, they can click the Fill out Document button to start filling out and signing the document.
The Booker also has the option to return to this step when they finish filling out their document so they can fill out more documents, share them with, or email them to others!
If the Booker chooses to continue to the receipt, they are given a warning and the option to Fill out Now or Continue and fill out the document later instead of filling out the document.
Sharing a document link
Back to topThe Share Link button opens the option to Copy a private URL to share with others via their preferred method of communication.
Clicking on the private URL opens the document in a browser window, ready to fill out and sign.
Emailing a link to participants
Back to topThe Email Participants button opens the option to email the listed documents to other Participants.
The Booker then needs to provide each Participant's Name and Email address and select the documents to Send. There is an option to + Add as many Participants as needed.
Frequently Asked Questions
Back to top-
Can Customers upload a document to their booking?
Checkfront does not support uploading documents to a booking.
An alternative option is to include a note on a waiver stating that your customer should email you their document separately. Then, include a checkbox and a space for the customer's signature on the waiver to indicate that they agree. You can also set up a waiver reminder if the customer still needs to sign the waiver.
< Managing Waivers & Documents templates | Signing Waivers & Documents >