Plan Availability: ✓ Soho | ✓ Pro | ✓ Plus | ✓ Enterprise | ✓ Flex |
Locate: Reports > Booking Index > Booking Details
Prerequisites: Admin or Staff account and permissions.
Add Payment
Back to topAdmin or Staff members can manually apply a partial or full payment to a booking by clicking on the Add Payment button in the left sidebar, or the Pay Now options within the invoice, to open the Add Payment Modal.
When a payment is made, a transaction will be applied to the Invoice and the Balance Due will be updated.
If the full payment is supplied, the booking status will automatically be set to PAID, otherwise, it will be set to DEPOSIT.
Payment - Credit Card
Back to topIf you have a Payment Provider activated you can enter Credit Card details and automatically bill the Customer.
- Credit Card Payment Fields
Back to topField | Description | Learn More |
Amount |
The total Amount of the payment. The Amount is prefixed by the currency of the payment. |
Your system currency is configured within Setup: Locale. |
Name on Card |
The Name of the Cardholder as it appears on the credit Card. |
This should include any middle initials. |
Card Number |
The Number displayed on the Customer's credit Card. |
Format and number of digits vary depending on the card type. |
Accepted |
Visual of credit cards Accepted for payment. |
These are configured within Ecommerce Setup (Manage > Settings). |
Expiry Date |
The Expiry Date as it appears on the Customer's credit card. |
|
CVC |
The credit card security number as it appears on the credit card. |
The number of digits and location of this number varies depending on the type of credit card. Check the back of the card next to the signature! |
CVC Not Present |
Check this box if you do not have the CVC number. |
Processing a payment without the CVC could result in higher transaction charges due to the increased security risk. Check with your Payment Provider and merchant agreement, if you have any concerns. |
Address |
The billing Address for the card. |
It is important for this information to be accurate if your Payment Provider does Address Verification (AVS). |
Postal / Zip |
The Postal or Zip code for the card. |
It is important for this information to be accurate if your Payment Provider does Address Verification (AVS). |
Options - Send email notifications |
Opt to Send email notifications with the payment. |
These are configured within Notifications (under the Manage menu). |
Options - Show note on customer invoice |
Opt to Show the note entered with the payment on the Customer's invoice. |
Notes are only visible to Staff if this is not selected. |
Notes |
Add a note to be included on the invoice. |
See the above setting for visibility options. |
Payment - POS
Back to topAlternatively, you can add a payment processed outside of Checkfront. POS payments create a transaction in Checkfront but do not collect any funds.
- POS Payment Fields
Back to topField | Description | Learn More |
Amount |
The total Amount of the payment. The Amount is prefixed by the currency of the payment. |
Your system currency is configured within Setup: Locale. |
Payment Type |
For example:
|
Payment Type used to accept the Payment outside of Checkfront. These are configured within Ecommerce Setup (Manage > Settings). |
Payment Date |
This is the Date the Payment was processed. |
Those with permission to process payments - Admin permissions or the permission to Process Payments - can specify this date. This date can be edited for up to 6 months by those with those same permissions. |
Options - Send email notifications |
Opt to Send email notifications with the payment. |
These are those configured within Notifications (under the Manage menu). |
Options - Show note on customer invoice |
Opt to Show the note entered with the payment on the Customer's invoice. |
Notes are only visible to Staff if this is not selected. |
Notes |
Add a note to be included on the invoice. |
See the above setting for visibility options. |
![]() |
POS Payment Types are also useful for tracking payments processed through previous booking systems for those transitioning to Checkfront from another booking system. |
![]() |
Due to Payment Card Industry (PCI) compliance issues, you absolutely must not store any credit card details within your Checkfront account. If you apply a POS payment, which was paid for with a Credit card, DO NOT add the Credit card details to the notes section of the invoice. Failure to comply can result in the suspension of your account until such issues are rectified. |
Payment - Gift Certificate
Back to topA third payment type is Gift Certificate. Simply enter the Gift Certificate number (GCN Code)and the payment amount due will be deducted from the balance of the Gift Certificate.
- Gift Certificate Payment Fields
Back to topField | Description | Learn More |
Amount |
The total Amount of the payment. The Amount is prefixed by the currency of the payment. |
Your system currency is configured within Setup: Locale. |
GCN Code |
Enter the Gift Certificate Code for the Gift Certificate to be redeemed, then click Search. |
The matching Gift Certificate is loaded into the Add Payment modal including information, such as the outstanding Balance, Valid From date, Expires date and the original Total value. |
Options - Send email notifications |
Opt to Send email notifications with the payment. |
These are those configured within Notifications (under the Manage menu). |
Options - Show note on customer invoice |
Opt to Show the note entered with the payment on the Customer's invoice. |
Notes are only visible to Staff if this is not selected. |
Notes |
Add a note to be included on the invoice. |
See the above setting for visibility options. |
< Booking Details: Check-in/Check-out | Booking Details: Print (PDF) >