Plan Availability: ✓ Soho | ✓ Pro | ✓ Plus | ✓ Enterprise | ✓ Flex |
Locate: Reports > Booking Index > Booking Details
Prerequisites: Staff account and permissions.
Attributing a Partner to Your BookingBack to top
Bookings by a partner are usually made by the partner themselves. However, there may be times when you or a staff member in your organization need to manually attribute a booking to one of these partners. To do this, pull up the invoice for the booking in question and look over to the left sidebar. You'll see a button labelled Add Partner Attribution.
Clicking on this button will launch a pop-up window with a drop-down field labelled Select a Partner. Simply choose the relevant partner from the list and click Submit.
And that's it! The selected partner now has the booking attributed to them.
Of course, you may wish to change the partner attribution, in which case, you'll see a button in the left sidebar labelled Change Partner Attribution.
Click on that button and follow the same steps as above to change the partner that the booking is attributed to.
Q: I have a payment gateway setup, but still can't use "Add Payment"
A: Hosted gateways such as Paypal Standard and Google Checkout do not support this functionality.
Q: What is the difference between VOID and CANCELLED?
A: A VOID booking will be removed from the system after 24 hours. A CANCELLED booking will not. You cannot VOID a booking that has a payment attached to it.
Q: Emails seem to be getting caught in my junk folder
A: Checkfront is sending the e-mail on behalf of the domain you have configured. If you have a sender policy rule setup, you'll need to add Checkfront to the list of verified senders (howto).