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Interactive Customer Maps: Setup

Plan Availability: ✓ Soho | ✓ Pro | ✓ Plus | ✓ Enterprise | ✓ Flex |
Locate: Manage > Integrations > Communication > Maps
Prerequisites:

  • Admin permissions to manage integrations.
  • The Country, City, or ZIP code you want to use with the Map!
  • The Customer Maps feature is available to both those using items (Inventory > Items), a key feature of our classic version of Checkfront, and those using products (Inventory > Products), a key feature of our newest version of Checkfront.

 

Products

New to Checkfront - Products ✨

Products (Inventory > Products) is the successor feature to (Inventory > Items) and is available in our newest version of Checkfront.

Not yet on our newest version and interested in upgrading? Please contact our Technical Support team for more information.

Discover more product-related help articles here: Products (New).

 

Setup in Checkfront

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Connect Maps

To activate the Maps integration in Checkfront, navigate to Integrations (Manage > Integrations > Communication), hover your mouse over the Maps tile, and select it.  

 

Maps Modal

From the pop-up window, enter the Country and City or ZIP that you want the Customer Map to be centred on.

 

idea  

Entering a Country and City or ZIP code in the Maps integration activation window enables you to center the Customer Map on an area that doesn't necessarily correspond with your business address.

For example, some businesses might be located in the UK, but operate their tours in Spain. It would, therefore, make more sense to center the Map there.

If you don't make a selection for city/zip code, then the field displays central and the map centers on the capital of your chosen country.

 

Map Central

 

Map Checkboxes

Next, check either or both the check-boxes to activate the associated features, described in the next section.

 

Show Map Links On Invoices (Staff View)

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View on Google Maps

If this option is selected, then links to Google Maps are displayed on invoices for the Customer address as well as the location of the booked item, if applicable.  

To view the Customer address link, hover over the address while viewing the invoice. Then, click on that link to open a Google Map of the location.

This is only visible to Staff Members and is not be shown on the Customer's invoice. The item location is also displayed with the item details on the invoice, both in Staff and Customer views (highlighted in yellow, above).

Again, clicking on this link opens up a Google Map of the item's location.  

 

Use Maps For Item Locations

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Item Location

Selecting this option adds a map of the item's location which is visible to customers while booking said item. The address for the item's location can be added under the Media tab when editing an item.

Enter a full address for the location and click Refresh Map to display the marker.

 

Customer Map View

 While making a booking, the Customer can click on the Map tab to view the location on a small Map.

 

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Finding Location Coordinates

If the item doesn't have a physical address, then you are able to enter its geographical coordinates instead, using the format 49.341408, -123.036114

A great website to use for this is http://latlong.net. Here, you can drop a pin on a map to display the coordinates, which can then be added to your item's media tab in the Checkfront Booking Manager.

 

 

note

Currently, the Use maps for item location option functionality does not apply to products created in our new Product Builder.

 

 

< Interactive Customer Maps: Introduction     |     Interactive Customer Maps: Coloured Map Clusters >

 

 

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