New to the Guest Form? Read the first article in this series for an introduction to the Guest Form feature.
Which plans include this feature?
Legacy: Soho*, Pro, Plus, Enterprise, Flex
New: Starter, Growth (Subscription), Growth (Per Booking), Managed
*Customer Languages are not available with the legacy Soho plan.
→ Learn more about our new plans or how to change your plan.
Where can I find this feature using the top menu?
Manage > Integrations > Guest Management > Guest Form
What prerequisites are there?
Admin permissions to manage Integrations.
Which Checkfront version supports this feature - classic, new or both?
- This feature is available in both our classic version using items (Inventory > Items) and our newest version using products (Inventory > Products). → Learn more about products
Configuring general form field settingsBack to top
The General tab houses the basic field settings for your Guest Form field.
Specifying field types
Common HTML input elements include text, select, radio buttons, and checkboxes.
Some of the fields require the input of additional options, which the Customer can choose during checkout. An example would be a dropdown menu of choices.
Choosing the Dropdown Select field allows you to ask your Customer a question and provide them with a list of possible answers.
Depending on the type of field you select, the Options tab updates to enable further customization.
You can edit these field-type settings to reflect your requirements.
For more detailed information on the type of fields available and how to customize multiple-choice questions, please review our support document on the Introduction to the booking form & field editor.
Entering field labels
This label is next to the field on your booking form and invoices. Examples of commonly used labels are Name, Email, or Phone.
Providing field IDs
A unique ID - can be used in email notifications and CSS (alpha-numeric).
The system reserves the following fields, so you cannot use them as custom field IDs on the Guest Form.
Entering report labels
You can enter the field name to display within internal reports.
Adding short descriptions/tips
This is an optional, short description that is displayed underneath the field. Use this to provide your Customers with instructions on how you want them to fill out the field.
Translating fieldsBack to top
Click the Translate button to translate the information in your existing Guest Form fields, as shown in the screenshot above.
You can select any language you have configured for use in your system.
Next, input your translations into the highlighted, translatable fields. Click Save Translation to save your changes when you are done.
For more details on language translations, you can visit our guide here:
The next article looks at the settings housed under the Options tab.