Creating a new booking status

Learn how to create a new Booking Status, including how to customize the label colour.

New to booking statuses? Read the first article in this series for an introduction to Booking Statuses.

Which plans include this feature?

Legacy: Soho, Pro, Plus, Enterprise, Flex
New: Starter, Growth, Managed | Learn more about our new plans or how to change your plan.

Where can I find this feature using the top menu?

Manage > Layout > Booking Statuses

What prerequisites are there?

Which Checkfront version supports this feature - classic, new, or both?

The Booking Status feature is available to both those using items (Inventory > Items), a key feature of our classic version of Checkfront, and those using products (Inventory > Products), a key feature of our newest version of Checkfront.

New to Checkfront - Products ✨

With our newest version of Checkfront, we have added products (Inventory > Products) as the successor to items (Inventory > Items).

Are you interested in migrating to our newest version? Please reach out to our Technical Support team for more information.

Creating a new status

Creating a new status is helpful if your business has steps you want to communicate to your Staff or Customers.

To arrive at the status page, visit the Statuses tab (Manage > Layout > Statuses).

Add Booking Status

To create a new status, click the +Add button below the list.

Create Booking Status

Specify a Name visible on the invoices and a unique Status ID (maximum five characters).

When ready, click the blue Create button to add your custom status to the list.

Booking Status Colour

Click the colour picker button beside the status label to customize your new or existing status.

In the colour picker, choose a status colour and click OK to apply your selection.

Make sure to select Save when you're done!