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Notifications - Email (Booking Status): Translation

Prerequisites: 

  • The Email Notifications feature is available to both those using items (Inventory > Items), a key feature of our classic version of Checkfront and those using products (Inventory > Products), a key feature of our newest version of Checkfront.

 

Products

New to Checkfront - Products ✨

Products (Inventory > Products) is the successor feature to (Inventory > Items) and is available in our newest version of Checkfront.

Not yet on our newest version and interested in upgrading? Please contact our Technical Support team for more information.

Discover more product-related help articles here: Products (New).

 

New to Notifications? Please be sure to start with the first article in this series: Notifications (Booking Status): Introduction.

In this article, we cover translating notifications using customer languages and choosing the language for a notification when processing a new booking staff-side.

 

Translating notifications

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Do you have Customer Languages configured and need to translate your email notifications into another language? Follow these steps to translate your notification.

  1. Click on the button labelled Translate, which is displayed within the left-hand menu of the Email Notifications page. A drop-down menu of the languages you have configured within your account appears.
  2. Click on the language you wish to edit and any fields which can be edited while in this mode are highlighted in blue. 
  3. Make your changes and click Save Translation in the left sidebar.

 

Learn More

For more details on language translations, you can visit our guide here:

 

Staff bookings and choosing the notification language

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language_staff_menu2x.jpg

With your email notifications translated into other languages, Staff now have the option to choose in which language the notification should be sent when creating a new booking from the back-end of the system, for example, via the New Booking (Booking > New Booking) option.

A special Customer Language field appears on the booking form and is visible to Staff members only.  The drop-down menu is pre-populated with any Customer languages that are currently active in your system.

 

 

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