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Guest Form: Booking Flow

Prerequisites: 

  • The Guest Form add-on is available to those using items (Inventory > Items), a feature of our classic version of Checkfront.
  • Interested in using the Guest Form add-on with products (Inventory > Products)? Your account must be a member of our Early Access Program. Please reach out to Checkfront Technical Support to learn more.

 

Early Access Program

Early Access Program

The new product feature mentioned in this article is currently part of our Early Access Program, which means it is available to select Customers to try out and provide us with feedback.

To learn more about becoming part of our Early Access Program check out our related blog post or contact our Technical Support team.

Find our complete set of help articles related to the Early Access Program here: Early Access Program.

 

Booking Flow

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Now that your guest form is ready for use, it's time to see how it fits into the booking flow. In terms of the booking process, everything is much as it was before.

 

Compass

Booking Flow with Guest Form Add-on

  1. The customer visits your website or Checkfront reserve page and selects the items or products they wish to add to their booking.
  2. When ready, they fill out the booking form and make a payment via your Payment Provider.
  3. Upon successful payment, the Guest Details screen is displayed (see below).

 

guest-form-add_guest.gif

This screen displays a list of the items booked and a link to add individual guest information to the booking.

To the left of each item in the Item List is a small arrow (highlighted in the screenshot above). Clicking on this reveals a breakdown of how the guest parameters are divided up.

This particular booking is made up of 2 adults and 2 children. If you remember back to earlier in this document, then we added both adults and children as parameters to be recognized by the guest form.

 

Guest_Numbers.png

 

In the screenshot above, the number of guests on the booking is represented by the number on the right. The number on the left depicts the number of guests that have already been added to the form.

In this case, there are 4 people in the booking and no guests have been added to the form yet.

The primary booker can also easily add themselves as a guest by pressing the "add yourself as a guest here" link. This link auto-populates the form for them, making it quick and easy to get through the guest form.

So, with that in mind, we should probably add some guests to this booking!

 

 

< Guest Form: Rearranging/Archiving Fields     |     Guest Form: Adding a Guest >

 

 

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