Learn how to set up Twilio in your Checkfront account, including where to enter your Twilio account credentials (as described in the previous articles).
New to Twilio? Start with the first article in this series for an introduction to the Twilio SMS notification feature.
Which plans include this feature?
Legacy: Soho, Pro, Plus, Enterprise, Flex
New: Starter, Growth (Subscription), Growth (Per Booking), Managed
→ Learn more about our new plans or how to change your plan.
Where can I find this feature using the top menu?
Manage > Integrations > Communication
What prerequisites are there?
- Admin permissions to manage Integrations.
- You must have a Twilio account before enabling this integration.
- You must know your credentials (Account SID, Auth Token, and telephone number or Messaging Service ID) as configured within your Twilio account.
Which Checkfront version supports this feature - classic, new or both?
- This feature is available in both our classic version using items (Inventory > Items) and our newest version using products (Inventory > Products). → Learn more about products
Setting up in Checkfront
Back to topWhen you have the credentials noted, log into your Checkfront account. Go to Integrations (Manage > Integrations) and click on the Twilio SMS listing in the Communication category.
From the Add-on Setup modal, enter the required credentials in the fields provided. These are the Account SID, Account Token, and Twilio number or Messaging Service SID you collected from Twilio.
Click Activate to connect the integration.
Once activated, you can go to Notifications (Manage > Notifications > SMS) and create your SMS notifications.
In the following article, we walk you through creating notifications.
< Setting up notifications in Twilio to send using Messenger Services | Creating SMS notifications in Checkfront >