Reporting on Partners (commissions, payouts, bookings, transactions, and activity)

Learn how to report on Partners, including reporting on payouts for Partners and reporting on commissions, partner account activity, and bookings for Admin/Staff.

New to Partner accounts? Please read the first article in this series: Introduction to Partner accounts.

Looking for information on Staff or Customer accounts? Check out the following articles:

Which plans include this feature?

Legacy: Soho*, Pro*, Plus*, Enterprise*, Flex*
Current: Growth (Subscription), Growth (Online Booking Fee), Managed
*Limits on the number of Partner accounts apply.
→ Learn more about our current plans or how to change your plan.

Where can I find this feature using the top menu?

Partner Reports:

Commission Report - Partner: Dashboard
Payout List: Booking > Payout List

Admin Reports:

Commission Report - Admin: Reports > Commission
Activity Log: Reports > Account Activity
Transactions Report: Reports > Transactions

What more do I need to use this feature?

Partner account (to access Partner Reports)
Admin or restricted permissions to view reports from an Admin or Staff perspective.
Our Android and iOS mobile apps do not support Partner Accounts. Partners must use their desktop or mobile browsers to access accounts.

Which Checkfront version supports this feature - classic, new or both?

This feature is available in both our classic version using items (Inventory > Items) and our newest version using products (Inventory > Products). → Learn more about products

Reporting on commissions for Partners

Commission Report

From their Dashboard, a Partner can view bookings made with their unique Partner ID, including an up-to-date status on payouts.

Reporting on payouts for Partners

Payout List

The Payout List (Booking > Payout List) gives Partners a list view of commission-eligible items/products and their expected payouts.

Reporting on commissions for Admin/Staff

Commission Report Admin

On the Administrative end, a Commission Report can be viewed from the main menu when logged in as an Administrator. The view is similar to the Partner's, but as an Admin, you can mark a commission as Paid.

To do this, first, check off the bookings you wish to mark as Paid.

Next, click the Paid control to mark the commission as Paid. This will update the Commission Status.

You can also do the reverse with the option to mark the commission as Owed if the status is updated in error.

Learn more about the Commission Report here:

Reporting on Partner commissions via the Commission Report

Please note commission payments must be handled outside of Checkfront, as there is not currently a feature for paying these directly through the system.