Learn extra tips for sending SMS notifications to your Staff and Customers.
New to Twilio? Read the first article in this series for an introduction to the Twilio SMS notification feature.
Which plans include this feature?
Legacy: Soho, Pro, Plus, Enterprise, Flex
New: Growth (Subscription), Growth (Online Booking Fee), Managed
→ Learn more about our new plans or how to change your plan.
Where can I find this feature using the top menu?
Manage > Integrations > Communication
What more do I need to use this feature?
- Admin permissions to manage Integrations.
- You must have a Twilio account before enabling this integration.
Which Checkfront version supports this feature - classic, new or both?
- This feature is available in both our classic version using items (Inventory > Items) and our newest version using products (Inventory > Products). → Learn more about products
Sending Staff notifications
Back to topTo send notifications to your Staff members, they need to have a mobile number configured in their Checkfront account profile.
You should include the area code but not the country code—for example, 250-555-5555.
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Learn more Staff Account profiles here: |
Sending Customer notifications
Back to topYou can configure the system customer_phone field within your Booking Form field editor, then Checkfront uses this for mobile notifications.
You can change the default label for Phone to Mobile and add a tip that explains that you are sending an SMS to this number.
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Please note that SMS notifications are one-way, from Checkfront to the recipient. |
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Learn more about the Booking Form editor here: |
< Working with SMS notification variables for use with Twilio