New to Twilio? Read the first article in this series for an introduction to the Twilio SMS notification feature.
Which plans include this feature?
Where can I find this feature using the top menu?
Manage > Integrations > Communication
What more do I need to use this feature?
- Admin permissions to manage Integrations.
- You must have a Twilio account before enabling this integration.
Which Checkfront version supports this feature - classic, new or both?
- This feature is available in both our classic version using items (Inventory > Items) and our newest version using products (Inventory > Products). → Learn more about products
Sending Staff notificationsBack to top
To send notifications to your Staff members, they need to have a mobile number configured in their Checkfront account profile.
You should include the area code but not the country code—for example, 250-555-5555.
Learn more Staff Account profiles here:
Sending Customer notificationsBack to top
You can configure the system customer_phone field within your Booking Form field editor, then Checkfront uses this for mobile notifications.
You can change the default label for Phone to Mobile and add a tip that explains that you are sending an SMS to this number.
Please note that SMS notifications are one-way, from Checkfront to the recipient.
Learn more about the Booking Form editor here: