Learn more about booking allowance and the plan limits.
✓ Soho | ✓ Pro | ✓ Plus | ✓ Enterprise | ✓ Flex | Allowance varies depending on plan.
Manage > System > Annual Bookings
Which Checkfront version supports this feature - classic, new or both?
- Booking Volume Allowance is available to both accounts using items (Inventory > Items), a key feature of our classic version of Checkfront, and accounts using products (Inventory > Products), a key feature of our newest version of Checkfront.
New to Checkfront - Products ✨
Products (Inventory > Products) is the successor feature to (Inventory > Items) and is available in our newest version of Checkfront.
Not yet on our newest version and interested in upgrading? Please reach out to our Technical Support team for more information.
Discover more product-related help articles here: Products (New).
What is a “booking”?
Checkfront counts each single, unique invoice as a booking. The booking ID is what makes each booking unique. An invoice can contain many items/products. Various dates can be modified at any time. We may use “booking” and “invoice” interchangeably.
How many bookings do I get?
The Annual Booking volume allowance is based on the plan you purchased. See https://www.checkfront.com/plans to view each plan’s allowance per year.
Which bookings are counted? What if I have cancelled bookings?
All bookings are counted regardless of status, including test, void, and cancelled. If a unique invoice has been generated, it counts against the plan allowance.
Note, like voided invoices, voided bookings are removed from the system within 30 days but still count against your booking allowance.
How do I check the number of bookings I've used?
You can check your booking volume and the number of bookings available within your profile Billing area (Account > Billing).
Learn more about billing metrics here:
Tips on how to reduce the number of bookings/invoices:
What if I created test bookings?
We give you 100 bookings for testing purposes every year. We consider your allowance to be your plan amount +100. That means for Soho 1300, Pro 3100, and Plus 6100.
How do you count my “year”?
Your booking volume period and anniversary date are found under Annual Bookings (Manage > System > Annual Bookings).
The year is a 12-month cycle, starting when you upgrade from a trial to paid plan. On your plan anniversary date, the booking count is reset to zero, and you have the full allocation available again.
Your booking volume anniversary date may differ from your billing date.
To view your Next Billing Date, navigate to your Account menu (top right), and click on Billing within the dropdown menu.
For more information, please see the following help article:
What happens with my allowance when I upgrade to another plan?
Your current year's allowance is updated to the new plan quantity. The allowance does not reset until the account anniversary date.
When I reach my booking limit, does my subscription automatically upgrade, or do I need to upgrade manually?
Should you reach 90% or higher of your plan booking limit, an existing administrator Staff account sees a warning modal when logging in, letting you know how close you are to the booking volume limit.
Select Upgrade Now in the window to upgrade your plan to the next highest, or you can dismiss the message temporarily by clicking the X in the top right corner.
You also see a banner reminder starting at 90% of your volume limit on your Dashboard and Billing pages as you approach your booking plan limit.
If you reach your booking limit before upgrading manually, including the provided 100 test bookings, your plan automatically upgrades to the next highest plan, for example, from Soho to Pro or from Pro to Plus. Once automatically upgraded, you see a new message confirming the upgrade.
Only Soho and Pro plans automatically upgrade to their next highest plan should the booking volume limit be reached.
For more information about your Account and Billing, please see the following article.
I have more questions about my booking volume, who do I contact?
Reach out to our friendly Billing team via the information linked below.