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Resetting your forgotten password

Learn how to reset your password should you forget it.

Please see the related article in this series on Logging into Checkfront, which includes instructions on retrieving your Account URL.

 

Which plans include this feature?

Legacy:  Soho, Pro, Plus, Enterprise, Flex
New:  Growth (Subscription), Growth (Online Booking Fee), Managed
→ Learn more about our new plans or how to change your plan.


Where can I find this feature using the top menu?

https://get.checkfront.com/login/global/ > enter Account URL > Forgot Password?

What more do I need to use this feature?

  • An Admin, Staff, or Partner account.
  • Access to the associated email account.

Checkfront

Can't find your Account URL, or are having issues with the Email Address associated with the account? Then, please contact Customer Support for further assistance. 

 

Alert

Resetting passwords and iCal feeds

Calendar iCal feeds are linked to the account that generated them. If the account that generated the feed is disabled or if the login credentials for that account change, then any iCal feed links previously generated no longer work. 

You can generate new iCal feeds to link to your external calendars to resolve this.

 

Resetting your password

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Forgot Password

If you have forgotten your password, then you can reset it using the Forgot password? link at the bottom of the Login page. Clicking this link opens the Forgot Your Password? page.

 

Forgot Your Password Email

Within the Forgot Your Password? page, you need to enter the Email address associated with your account.

 

Checkfront

If you can't recall the email address associated with the account, then please contact support for help. It happens to the best of us sometimes!

 

Check Your Email

You are sent an email with a link to reset your password, so check your email! You can have the email resent if need be.

Check Spam folder

 

Next, go to your email account to open the email. Check the spam or junk mail folder if the email from Checkfront cannot be found.

 

Password Change Email

Within the email, you see a URL. Click that link to confirm and start the password change.

 

Reset Password

You are taken to the Change Your Password page, where you can reset your password.

Make sure that your password contains the following:

  • At least 8 characters
  • At least 3 of the following:
    • Lowercase letters (a-z)
    • Uppercase letters (A-Z)
    • Numbers (0-9)
    • Special characters (e.g. !@#$%^&*)

 

Password Changed

That's it! Your password has been changed, and you can navigate Back to the Booking Manager.

 

 

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