Configuring pricing on products

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Plan Availability: ✓ Soho | ✓ Pro | ✓ Plus | ✓ Enterprise | ✓ Flex |
Locate: Inventory > Products > Products > Add Product/Add New Product/Edit Product > Pricing
Prerequisites:  

• Admin permissions to manage inventory or restricted permissions to View products and assets and Manage products and assets.
• Your account must have access to products (Inventory > Products), which is a key feature of our newest version of Checkfront. 

New to the Product Builder? Check out the first article in this series: Introduction to products and the product builder.

New to Checkfront - Products ✨ Products (Inventory > Products) is the successor feature to (Inventory > Items) and is available in our newest version of Checkfront. Not yet on our newest version and interested in upgrading? Please contact our Technical Support team for more information. Discover more product-related help articles here: Products (New).

 

Discount and Voucher Codes In addition to the following pricing structures, you can offer discounts to your Guest via discount and voucher codes. Learn more here: Discount Codes & Vouchers

 

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Within this step of the Product Builder, you can...

• define how the pricing of the product is calculated (Per Hour, Per Booking, Per 24 Hours).
• define what the pricing is based on (per product or asset booked, per guest, or both).
• define group pricing.
• apply taxes, booking deposits, and Partner commissions.

 

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Define how pricing is calculated when this product is added to a booking. The options you are presented with here depend on how you have configured your product under the Availability tab (all day, nightly, timeslots, or flextime). The following table illustrates these options.

 

Availability	Per Booking	Per 24 Hours	Per Time Increment	Example
All Day	✓	X	✓ Per Day	All-day bike rentals at $50.00 per day.
Nightly	✓	X	✓ Per Night	Room rentals at $100.00 per night.
Timeslots	X	X	✓ Per timeslot/Per hour	Kayak rentals at $25.00 per hour.
Flextime: 10 minutes	✓	✓	✓ per 10 minutes	Zipline bookings are scheduled at 15-minute increments and charged $75.00 per booking.
Flextime: 15 minutes	✓	✓	✓ per 15 minutes
Flextime: 20 minutes	✓	✓	✓ per 20 minutes
Flextime: 30 minutes	✓	✓	✓ per 30 minutes
Flextime: 1 Hour	✓	✓	✓ per Hour

 

Per Booking vs Per Time Increment Example For example, if you configured a room rental with a base rate of $100.00 and a time increment of per day, then a 5-day booking would be billed at $500.00. The same product would be billed at $100.00 for all 5 days if configured per booking.

 

Do you need to add more complex, tiered pricing for your products based on the duration of the booking? Then, check out custom rates! Note, any price increases or decreases created with custom rates, impact the base rate. Introduction to custom rates

 

Note, any price increases or decreases configured with your availability events, impact the base rate. Determining availability on products

 

This is the base price of the product. You can charge per product booked, per asset/asset seat booked, per Guest booked, or a combination of all three! This depends on your business needs and how you have configured your Inventory tab settings.

Base rates are the foundation of pricing structures. Simple configurations use the base rate as the price of the product. More complex pricing structures, such as group pricing, may combine the base rate with additional amounts, for example, based on the quantity of guest types booked.

 

For example, kayak rentals priced with a base rate of $30.00 per hour versus an accommodation rental, which charges a base rate of $250.00 per double room with a surcharge of $50.00 for an additional person.

 

Note, if a product is configured with a base rate of $0.00 without any additional rates applied, then this product is free! The product is listed with a value of $0.00 at checkout.

 

Specify the Base Rate for the product here. This amount is per quantity.

If you have configured this product with an unlimited inventory or your inventory is a fixed amount, then this amount simply represents the product offering, for example, a kayak rental. 

 

If you have configured this product with assets, then this amount represents the base rate of the product offering with the asset or bundle of assets, for example, kayaks or kayaks with paddles and life jackets.

 

Is your product configured under the Availablity tab to use guest types? If so, then you can specify the Guest Rate per guest type along with your product rates.

This may be a single guest rate (Guest) or multiple guest rates, for example, broken down by age (e.g. Senior, Adult, Youth, Child).

To do this, you need to specify the base rate for the product rate (e.g.$25.00) and each guest rate (e.g. Senior: $10.00, Adult: $25.00, Youth: $15.00...).

 

Is your product configured under the Availablity tab to use Guest Types? If so, then you can specify the Guest Rate per guest type with a  product rate of $0.00. To do this...

1. You need to reduce the Product(s) Rate to an amount of $0.00. 
2. Next, hide the base rate by clicking on the option to Disable base rate pricing and hide on invoice, if you don't want the zero amount base rate to show to Guests.
3. Specify the base rate for each guest rate (e.g. Senior: $10.00, Adult: $25.00, Youth: $15.00...).
   
   

Note, any assets associated with the product are still included in the booking. You can view assets booked within the Daily Manifest (Booking > Daily Manifest > Booking > + Assign or Assigned Assets).

 

Group pricing allows you to configure a pricing structure based on the quantity of products or guest types booked. Depending on your business needs...

• Group pricing can be configured with or without a base price.
• Group pricing can be configured to increase or decrease as the quantity booked increases. 
• Group pricing can be configured per product, asset, per guest type, or per group using guest types.

 

To set up group pricing for your product, follow these steps...

1. Click on the +Add Group Price button next to the Product Base Rate to open the group pricing settings.
2. Specify the range of your first group pricing tier, toggling the settings accordingly, for example, 1 kayak rental for $50.00 each or $35.00 each, if you rent 2 or more. Note: You can click on the infinity icon (∞) to configure the range to have no upper limits.
3. Click +Add Price for every additional pricing tier you need to achieve your pricing structure.

 

To set up group pricing by guest type, follow these steps...

1. Click on the +Add Group Price button next to the Guest Base Rate to open the group pricing settings. By default, the tiers are priced Per Guest.
2. Specify the range of your first group pricing tier, toggling the settings accordingly, for example, for groups of 1 - 5 Guests, the price is $25.00 per Guest, but the price goes down for groups of 6 - 10 ($15.00 per Guest) or 11 or more ($10.00 per Guest). Note: You can click on the infinity icon (∞) to configure the range to have no upper limits.
3. Click +Add Price for every additional pricing tier you need to achieve your pricing structure.

 

-- Group pricing per group

To set up group pricing per group, follow these steps...

1. Click on the +Add Group Price button next to the Guest Base Rate to open the group pricing settings. 
2. Select the Per Group option from the setting to the right of the first tier. You need to do the same for each tier you add.
3. Specify the range of your first group pricing tier, toggling the settings accordingly, for example, for groups of 1 - 5 Guests, the price is $500.00 per Group, but the price goes down for groups of 6 - 10 ($900.00 per Group) or 11 - 15  ($1300.00 per Group). Note: You can click on the infinity icon (∞) to configure the range to have no upper limits.
4. Click +Add Price for every additional pricing tier you need to achieve your pricing structure.

 

Are you using pricing by guest types and don't want to charge a product base rate? You can disable the base rate setting and hide the label and amount on booking invoices. Simply, click on the Disable base rate pricing and hide on invoice icon to the right of the +Group Pricing option. This toggles on and off the corresponding base rate setting and the +Group Pricing option.

 

Select one or more taxes to apply to this product from the drop-down list of taxes configured within your account (Manage > Ecommerce Setup > Taxes tab).

 

 

A booking deposit is the booking portion of the booking cost that you need to collect when the booking is initially processed. You can then collect the remainder of the payment at a later time.

 

By default, products are configured to Use System Settings 100% to determine how to handle deposits. This system-wide deposit setting can be found within your Customer Deposit Settings (Manage > Ecommerce Setup > Customer Deposit Settings).

Select the Deposit Type for this product from the following options or turn off the setting to not ask for a deposit. 

 

Deposit Type	Description
Use System Settings (100%)	By default, products use the Customer Deposit Settings you have configured within Ecommerce Setup (Manage > Ecommerce Setup > Customer Deposit Settings). This applies to any other products that share this setting.
% Percent	Use a percentage that you specify in the Amount field. This only applies to the product in focus.
Fixed Amount	Use a Fixed Amount that you specify in the Amount field. This only applies to the product in focus.
Per Day	Use a fixed amount Per Day that you specify in the Amount field. This only applies to the product in focus.
Per Qty	Use a fixed amount per Qty that you specify in the Amount field. This only applies to the product in focus.

 

 

Commissions are a fixed amount or percentage of the value of the booking paid to designated agents or Partners who have facilitated the transaction.

 

Have you set up Commissions for your Partners? Then, you decide which Commission Type to use for this product.

 

Commission Type	Description
Fixed amount per product	Use a fixed amount that you specify in the Amount field.
Percentage	Use a percentage that you specify in the Amount field.

 

Learn more about partner commissions here: Setting up commissions for partner accounts Reporting on commissions

 

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Once you Save the initial details (Name, SKU, and Category) of your product, you can navigate between the steps in the product builder via the links listed in the top navigation menu (Details, Inventory, Availablity, Pricing, Advanced) or in the footer of the page.

 

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The following options are available from the Actions menu at the top-right of the Product Builder.

 

Need to copy your product? Select this option from the Actions menu in the top-right corner of the Product Builder.

Click Copy to instantly create a duplicate, draft copy of the product in focus. Be sure to Save your copy via the navigation options in the footer of the Product Builder! 

Once saved, the copy can be found within the Products list prefixed with Copy of in the name of the product, for example, Copy of Kayak Rental. The copied product has a status of Draft, so be sure to filter the Products list accordingly. A new SKU has been generated automatically, so you may need to update that value to match your identification system.

 

How do I copy a product?

 

If your product is already Active, then you are presented with the option to Deactivate your Product.

 

The Deactivate Product option removes the product from your booking page. No new bookings can be accepted, but any future bookings already made for this product remain intact unless manually cancelled or changed.

 

Need to archive your product? Select this option from the Actions menu in the top-right corner of the Product Builder.

 

Archiving a product removes it from your booking page, and prevents you from changing its configuration. No new bookings can be created, but any existing bookings for the product remain intact unless manually canceled or changed.

 

Once Archived, the product can be found within the Products List with a status of Archived.

You can unarchive the product by editing the product and selecting the option to Unarchive from the warning at the top of the page or the Actions menu.

When a product is unarchived, it is given a status of Draft. This gives you a chance to update the product before setting it to Active.

 

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Use this navigation option to move back a step in the Product Builder.

 

The Preview option allows you to view the product from the Customer's perspective within the Customer-facing booking page once the product is Active.

 

Allows you to save the progress you have made so far when building a product or any edits to your product.

This option becomes available, once the minimum required product information has been added.

 

Need to activate your product? Click the button the Activate Product button in the footer menu. Once your product is Active, it is displayed on the Customer Booking Page and bookings can be booked according to how you have configured your product.

 

What is the minimum amount of information I need to activate my product? This depends on your business needs, but the most basic product includes a product Name, SKU, Category with unlimited Inventory, and a Base Rate for your product. The Activate Product button becomes enabled once you have saved your initial updates. You can then click on the Activate Product button to receive additional guidance on what you need to configure before going live. Look for the warning icon (!) next to the Actions menu. Click on this to view a list of outstanding information. Once activated, the product is then bookable based on your settings including visibility - visible to everyone, staff only, or as an upsell.

 

You can deactivate your product via the Actions menu. 

 

Navigate forward through the steps of the Product Builder. The Continue button becomes enabled once the minimum required product details have been provided. 

 

 

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