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Setting up the GetYourGuide integration in GetYourGuide

Learn how to apply for a GetYourGuide Supplier account and map your GetYourGuide product options to your company and items/products in GetYourGuide!

New to GetYourGuide? Read the first article in this series for an introduction to the GetYourGuide integration.

 

Which plans include this feature?

Legacy:  Soho, Pro, Plus, Enterprise, Flex
New:  Growth (Subscription), Growth (Online Booking Fee), Managed
→ Learn more about our new plans or how to change your plan.


Which industry is this best suited for?

X Accommodations | ✓ Activities  |  ✓ Tours  | X Rentals  | X Adventures | X Escape Rooms | Learn More

Where can I find this feature using the top menu?

Manage > Integrations > Channel Management > GetYourGuide

What more do I need to use this feature?

  • Permission to apply for a GetYourGuide account on behalf of your business.
  • Access to application information such as your Business License and Insurance Policy.
  • List of inventory configured in Checkfront for mapping to GetYourGuide, including their item/product IDs.
  • Your Checkfront company ID is on hand!
  • Admin permissions to manage integrations within Checkfront.

Which Checkfront version supports this feature - classic, new or both?

  • This feature is available in both our classic version using items (Inventory > Items) and our newest version using products (Inventory > Products).  → Learn more about products

 

Applying for your GetYourGuide Supplier account

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Start by applying to be a GetYourGuide Supplier. A GetYourGuide account is free - you only pay a commission on successful bookings!

Sign up today via the following link: https://gyg.me/checkfront

 

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GetYourGuide Applying to be a Supplier

"We work with professional suppliers of tours, attractions, and other destination services. Our suppliers are usually direct operators. As we strive to provide travelers with unique travel experiences, we cannot accept resellers, online travel agencies, destination management companies, or unregistered private guides on our platform." ~GYG

To learn more about the GetYourGuide Supplier Application process, necessary documents, and which suppliers/products best fit our marketplace, please look at...

 

Timelines

Make sure to allow time for the GetYourGuide application and approval process as part of your going-live plan!

  

Mapping Checkfront information to GetYourGuide

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Second, to map your Checkfront Account and items/products to GetYourGuide, please note your Checkfront company ID and the item/product IDs for all the items/products you wish to map.

The following should help you gather that information!

 

Making note of your Company ID

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Make a note of your company ID. This can be found within the GetYourGuide Setup modal (Manage > Integrations > Channel Management > GetYourGuide).

 

Obtaining your item/product ID

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You can find the item/product ID within your Inventory (Inventory > Items or Inventory > Products) list. If the ID column is not included by default, add it from the Columns option at the top-right of the Inventory list.

Reference your Inventory list from the browser when mapping your GetYourGuide products or export the list for use outside of Checkfront.

 

Best Suited

GetYourGuide is best suited for...

  • Tours and activities.
  • Allocations per day/night, flextime, or timeslots, specifically...
    • Timeslots for tours or activities that start at a specific time.
    • Days/nights for tours or activities where the Guest can arrive anytime within Opening/Operating Hours.
    • Hourly items using the Default or Fixed length settings on the item or flextime for products. For items, if there is no Default or Fixed duration set, the item is booked for one hour.

 NOTE: Timeslots must also be exactly 1 hour in length.

At this time, the integration does not work with...

    • GetYourGuide add-ons.
    • Checkfront required or optional item packages/item add-ons or product upsells that require the Guest to make additional selections.

 

 

Mapping GetYourGuide to Checkfront

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GetYourGuide Availability

Finally, once your GetYourGuide account is sorted, you can start mapping your Checkfront items/products to Product Options in GetYourGuide.

You can map to existing GetYourGuide products or do this during the GetYourGuide product creation process. Please take a look at the following instructions...

 

Creating and mapping a new GetYourGuide product option

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 Map to Checkfront during GetYourGuide product creation...

  1. Log in to GetYourGuide as a Supplier: https://supplier.getyourguide.com/.
  2. Choose to +Create New Product.
  3. When you get to the Availability step of the Create wizard, enter the Product ID  value. This is your Checkfront company ID appended by the item/product ID, for example, 12345-12
     [CompanyID]-[ItemID]
  4. Click Connect to map to Checkfront.
  5. Your GetYourGuide and Checkfront accounts are now connected. Item parameters/product guest types are mapped later when you enable GetYourGuide in Checkfront.
  6. Continue with the Create Wizard until completion.

If you have multiple Product Options associated with one product in GetYourGuide, you can map each to unique items/products in Checkfront! This allows you to group like product offerings.

 

Mapping an existing product option

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 Map to Checkfront by editing a GetYourGuide Product option.

  1. Log in to GetYourGuide as a Supplier: https://supplier.getyourguide.com/.
  2. Find the product you would like to map to Checkfront in the GetYourGuide Product list (Products > Manage Products).
  3. Choose to Edit Details for that GetYourGuide product.
  4. Next, select the Options tab.
  5. Click Edit next to Connectivity Settings for the option you want to map.
  6. Enter the Product ID value. This is your Checkfront company ID appended by the item/product ID, for example, 12345-12.
     [CompanyID]-[ItemID]
  7. Click Connect to map to Checkfront.
  8. Your GetYourGuide and Checkfront accounts are now connected. Item parameters/product guest types are mapped later when you enable GetYourGuide in Checkfront.
  9. Finally, remember to Save your changes!

 

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GetYourGuide Solutions

For more information on configuring products in GetYourGuide, please see their Supplier Support:

 

Frequently Asked Questions

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  • Why do I get an error of "Something went wrong with the validation. Please try again. If validation continues to not work, contact your booking system."?

    This error happens if you try to connect to Checkfront from GetYourGuide without first activating the GetYourGuide integration in Checkfront.

 

The following article in this series looks at setting up the GetYourGuide integration within Checkfront.

 

 

< Introduction to GetYourGuide     |     Setting up GetYourGuide in Checkfront >

 

 

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