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Introduction to custom duration rates

Read this introduction to our Custom Duration Rates feature, including understanding, viewing, and editing custom rates.

To learn more about the functionality of Custom Duration Rates, please read the full series of articles, accessed at the side and bottom of this page.

 

Which plans include this feature?

Legacy:  Soho, Pro, Plus, Enterprise, Flex
New:  Growth (Subscription), Growth (Online Booking Fee), Managed
→ Learn more about our new plans or how to change your plan.


What industry does this feature apply to?

✓ Accommodations | X Activities  | ✓ Tours  | ✓ Rentals  | X Adventures | X Escape Rooms | Learn More

Where can I find this feature using the top menu?

Inventory > Custom Rates

What more do I need to use this feature?

  • Admin permissions or restricted permissions to View discounts and Manage discounts.
  • Duration rates are available for those using All Day, Nightly, and Flex Time only, not Timeslots.

Which Checkfront version supports this feature - classic, new or both?

  • Your account must have access to products (Inventory > Products), a key feature of our new version of Checkfront. This feature is not available for use with items (Inventory > Items) in our classic version. → Learn more about products. 
     

 

Understanding custom duration rates

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Custom Rates Menu

Would you like to apply a discount to longer bookings automatically? For example, you may want to offer a discount to a hotel Guest who stays 7 days or more, or a Customer who rents a bicycle for multiple days. You can do this with Custom Rates!

Custom Rates, or duration rates, allow you to configure pricing increases or decreases, by dollar value or percentage, based on the booking duration and applied to the base rate configured for your product. 

 

Note Duration-based rates work with products that have flexible start and end times (Per Day, Per Night, and Flextime, not Timeslots).

 

learn more

Learn more about configuring the base rates of your product here:

 

Single Duration Rates

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Do you need to configure pricing where the rate is determined by the duration of the booking and the same rate is applied for the duration of the booking? We call these single duration rates. By default, duration rates are calculated as single duration.

 

Example

Single Duration Rate Example - Accommodation

For example, the longer the duration of a room booking, the lower the rate per night:

  • 1 - 2 nights at $100 per night
  • 3 - 6 nights at $90 per night
  • 7+ nights at $80 per night

A Guest staying for 2 nights would pay (2 x $100) = $200 total.

A Guest staying 3 nights would pay (3 x $90) = $270 total.

A Guest staying 7 nights would pay (7 x $80) = $560 total.

 

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To add a single duration rate, click on the Add Rate button. From there, you can configure your pricing. Learn more here:

 

Multi Duration Rates

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Do you need to configure pricing where the rate is determined by the booking duration, with different rates applied the longer the duration? We call these multi duration rates. You can enable the multi duration calculation when adding or editing rates.

 

Example

Multi Duration Rate Example - Accommodation

For example, the longer the duration of the booking, the lower the rate for subsequent nights:

  • 1 - 2 nights at $100 per night
  • 3 - 6 nights at $90 per night
  • 7+ nights at $80 per night

A Guest staying for 2 nights would pay (2 x $100) = $200 total.

A Guest staying 3 nights would pay (2 x $100) + (1 x $90)= $290 total. 

A Guest staying 7 nights would pay (2x $100) + ( 4 x $90) + (1 x $80) =  $640 total.

 

learn more

To add a multi duration rate, click on the Add Rate button. From there, you can configure your pricing. Learn more here:

 

learn more

Are you interested in setting up rates that change depending on booking duration? If so, review the following scenario here:

  • How do I create daily and weekly rates for my rentals?

 

Viewing and editing custom duration rates

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Edit Custom Rates

The Custom Rates page comprises a list of saved Custom Duration Rates.

You can filter the list by type (single duration or multi duration), status (all, active, archived) or keyword search.

Click on the Name of the duration rate to open the Duration Rate modal. From the modal, you can modify the name, date range, duration rates, multi duration setting, and which categories and products are applied. You can also archive the duration rate.

 

Note

Note, if you edit a custom duration rate, e.g. change the rate amount, then any Custom Rates applied to historical bookings are preserved, not changed.

 

In the next article, we look at how to create a single duration rate.

 

 

Setting up single duration custom rates >

 

 

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