Changing your billing plan

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Learn about changing your Billing plan, whether upgrading, switching, or downgrading. We also show you where to view a plan comparison and how to request additional User accounts or authenticated API access if you are on the Growth plan.

 

Learn more about our plans here: Finding answers to Checkfront plans FAQ

 

Learn more about the reasoning behind our most recent changes: Checkfront announces all new plans and pricing

 

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Account menu > Billing

What more do I need to use this feature?

• Admin access to your account.
  
  

Which Checkfront version supports this feature - classic, new or both?

• The Billing feature is available to both accounts using items (Inventory > Items), a key feature of our classic version of Checkfront, and accounts using products (Inventory > Products), a key feature of our newest version of Checkfront.

 

New to Checkfront - Products ✨ With our newest version of Checkfront, we have added products (Inventory > Products) as the successor to items (Inventory > Items). Are you interested in migrating to our newest version? Please reach out to our Technical Support team for more information. What are the differences between the Item Builder and the new Product Builder? Discover more product-related help articles here!

 

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Are you interested in changing your plan? From the Billing page (Account menu > Billing), click the Change Plan or Upgrade Plan link (where applicable) to view your options for changing plans. The experience of changing your plan varies depending on which plan you are on and which changes you want to make. Learn more about our plans here.

• Upgrading from Starter to Growth (Subscription)
• Upgrading from Starter to Growth (Per Booking)
• Selecting the Growth (Subscription) plan after your Trial
• Selecting the Growth (Per Booking) plan after your Trial
• Upgrading from a legacy plan (Soho, Pro, or Plus) to Growth (Subscription)
• Upgrading from a legacy plan (Soho, Pro, or Plus) to Growth (Per Booking) 
• Switching from a legacy Flex plan to Growth (Subscription)
• Switching from a legacy Flex plan to Growth (Per Booking)
• Switching from Growth (Per Booking) to Growth (Subscription)
• Switching from Growth (Subscription) to Growth (Per Booking)
• Switching from Growth (Annual Per Booking)
• Upgrading to our Managed Plan
• Downgrading to the Starter plan (select plans)
• Downgrading from a Trial to Starter plan

 

Learn more about our plans here: Finding answers to Checkfront plans FAQ

 

Would you like to upgrade from the Starter to Growth (Monthly Subscription) or Growth (Annual Subscription) plans? Learn more about our plans here.

Follow these steps to upgrade your plan automatically:

1. Go to the Billing page (Account menu > Billing)
2. Click Change Plan under the name of your current plan.
3. Note that the Growth plan is highlighted, and the subscription option is selected by default.
4. Decide whether to commit to a monthly or annual plan.
5. Click Upgrade Plan under the Growth plan.
6. Follow the guided steps in-app to complete the upgrade process. 

Once you have successfully upgraded plans, your next step is to set up your payment provider (If you haven't already done so). Click Set up payment provider to be taken to your Ecommerce settings.

Learn more about setting up payment providers here: Configuring ecommerce settings for payment providers List of supported payment providers

Would you like to upgrade from the Starter to Growth (Monthly Per Booking) or Growth (Annual Per Booking) plan? Learn more about our plans here.

Follow these steps to upgrade your plan automatically:

1. Go to the Billing page (Account menu > Billing)
2. Click Change Plan under the name of your current plan.
3. Note that the Growth plan is highlighted.
4. Select the monthly or annual option under the Growth plan.
5. Select the per booking option under the Growth plan.
6. Click Upgrade Plan under the Growth plan.
7. Follow the guided steps in-app to complete the upgrade process. 

Once you have successfully upgraded plans, your next step is to set up Checkfront Payments or Stripe as your payment provider. Click Set up payment provider to be taken to your Ecommerce settings.

 

The availability of the Growth (Per Booking) plan depends on your business location. Checkfront Payments and Stripe, the supported payment providers for this plan, do business in select locations. Learn more here: Setting up Stripe as your payment provider Switching to Checkfront Payments as your payment provider

 

Have you finished your trial and would like to subscribe to the Growth (Monthly Subscription) or Growth (Annual Subscription) plan? Learn more about our plans here.

Follow these steps to subscribe to the plan automatically:

1. Go to the Billing page (Account menu > Billing)
2. Click Change Plan under the name of your current plan (Trial).
3. Note that the Growth plan is highlighted, and the subscription option is selected by default.
4. Decide whether to commit to a monthly or annual plan.
5. Click Select Plan under the Growth plan.
6. Follow the guided steps in-app to complete the selection process. 

Once you have successfully subscribed to a plan, your next step is to set up your payment provider (If you have already done so). Click Set up payment provider to be taken to your Ecommerce settings.

 

Learn more about setting up payment providers here: Configuring ecommerce settings for payment providers List of supported payment providers

 

Have you finished your trial and would like to subscribe to the Growth (Monthly Per Booking) or Growth (Annual Per Booking) plan? Learn more about our plans here.

Follow these steps to subscribe to your plan automatically:

1. Go to the Billing page (Account menu > Billing)
2. Click Change Plan under the name of your current plan (Trial).
3. Note that the Growth plan is highlighted.
4. Select the monthly or annual option under the Growth plan.
5. Select the per booking option under the Growth plan.
6. Click Select Plan under the Growth plan.
7. Follow the guided steps in-app to complete the selection process. 

Once you have successfully subscribed to a plan, your next step is to set up Checkfront Payments or Stripe as your payment provider (if you haven't already done so). Click Set up payment provider to be taken to your Ecommerce settings.

 

The availability of the Growth (Per Booking) plan depends on your business location. Checkfront Payments and Stripe, the supported payment providers for this plan, do business in select locations. Learn more here: Setting up Stripe as your payment provider Switching to Checkfront Payments as your payment provider

 

Learn more about setting up payment providers here: Configuring ecommerce settings for payment providers

 

Would you like to upgrade from your legacy plan (Soho, Pro, or Plus) to our new Growth (Monthly Subscription) or Growth (Annual Subscription) plan? Learn more about our plans here.

Follow these steps to upgrade your plan automatically:

1. Go to the Billing page (Account menu > Billing)
2. Click Change Plan or Upgrade Plan under the name of your current plan.
3. Note that the Growth plan is highlighted, and the subscription option is selected by default.
4. Decide whether to commit to a monthly or annual plan.
5. Click Upgrade Plan under the Growth plan.
6. Follow the guided steps in-app to complete the upgrade process. 

Once you have successfully upgraded plans, your next step is to set up your payment provider (if you haven't already done so). Click Set up payment provider to be taken to your Ecommerce settings.

 

Learn more about setting up payment providers here: Configuring ecommerce settings for payment providers List of supported payment providers

 

Would you like to upgrade from a legacy plan (Soho, Pro, or Plus) to the Growth (Monthly Per Booking) or Growth (Annual Per Booking) plan? Learn more about our plans here.

Follow these steps to upgrade your plan automatically:

1. Go to the Billing page (Account menu > Billing)
2. Click Change Plan or Upgrade Plan under the name of your current plan.
3. Note that the Growth plan is highlighted.
4. Select the monthly or annual option under the Growth plan.
5. Select the per booking option under the Growth plan.
6. Click Upgrade Plan under the Growth plan.
7. Follow the guide steps in-app to complete the upgrade process. Once you have successfully upgraded plans, your next step is to set up Checkfront Payments or Stripe as your payment provider (if you haven't already done so). Click Set up payment provider to be taken to your Ecommerce settings.

 

The availability of the Growth (Per Booking) plan depends on your business location. Checkfront Payments and Stripe, the supported payment providers for this plan, do business in select locations. Learn more here: Setting up Stripe as your payment provider Switching to Checkfront Payments as your payment provider

 

 

Would you like to switch from a legacy Flex plan to the Growth (Monthly Subscription) or Growth (Annual Subscription) plan? Learn more about our plans here.

Follow these steps to switch your plan automatically:

1. Go to the Billing page (Account menu > Billing)
2. Click Change Plan or Upgrade Plan under the name of your current plan.
3. Note that the Growth plan is highlighted, and the subscription option is selected by default.
4. Decide whether to commit to a monthly or annual plan.
5. Click Select Plan under the Growth plan.
6. Follow the guided steps in-app to complete the upgrade process. 

Once you have successfully switched plans, your next step is to set up your payment provider (if you haven't already done so). Click Set up payment provider to be taken to your Ecommerce settings.

 

Learn more about setting up payment providers here: Configuring ecommerce settings for payment providers List of supported payment providers

 

Would you like to switch from a legacy Flex plan to the Growth (Monthly Per Booking) or Growth (Annual Per Booking) plan? Learn more about our plans here.

Follow these steps to switch your plan automatically:

1. Go to the Billing page (Account menu > Billing)
2. Click Change Plan or Upgrade Plan under the name of your current plan.
3. Note that the Growth plan is highlighted.
4. Select the monthly or annual option under the Growth plan.
5. Select the per booking option under the Growth plan.
6. Click Select Plan under the Growth plan.
7. Follow the guided steps in-app to complete the selection process.  Once you have successfully switched plans, your next step is to set up Checkfront Payments or Stripe as your payment provider (if you haven't already done so). Click Set up payment provider to be taken to your Ecommerce settings.

 

The availability of the Growth (Per Booking) plan depends on your business location. Checkfront Payments and Stripe, the supported payment providers for this plan, do business in select locations. Learn more here: Setting up Stripe as your payment provider Switching to Checkfront Payments as your payment provider

 

 

Would you like to switch from the Growth (Monthly Subscription) or Growth (Annual Subscription) plan to the Growth (Monthly Per Booking) or Growth (Annual Per Booking) plan?  Learn more about our plans here.

Follow these steps to switch your plan automatically:

1. Go to the Billing page (Account menu > Billing)
2. Click Change Plan or Upgrade Plan under the name of your current plan.
3. Note that the Growth plan is highlighted.
4. Select the monthly or annual option under the Growth plan.
5. Select the per booking option under the Growth plan.
6. Click Select Plan under the Growth plan.
7. Follow the guided steps in-app to complete the selection process.  Once you have successfully switched plans, your next step is to set up Checkfront Payments or Stripe as your payment provider (if you haven't already done so). Click Set up payment provider to be taken to your Ecommerce settings.

 

The availability of the Growth (Per Booking) plan depends on your business location. Checkfront Payments and Stripe, the supported payment providers for this plan, do business in select locations. Learn more here: Setting up Stripe as your payment provider Switching to Checkfront Payments as your payment provider

 

Learn more about setting up payment providers here: Configuring ecommerce settings for payment providers

 

Would you like to switch your plan from the Growth (Monthly Per Booking) plan to the Growth (Monthly Subscription) or Growth (Annual Subscription) plan? Learn more about our plans here.

Follow these steps to upgrade your plan automatically:

1. Go to the Billing page (Account menu > Billing)
2. Click Change Plan or Upgrade Plan under the name of your current plan.
3. Note that the Growth plan is highlighted.
4. Decide whether to commit to a monthly or annual plan.
5. Select the subscription option from the plan drop-down menu.
6. Click Select Plan under the Growth plan.
7. Follow the guided steps in-app to complete the selection process. 

Once you have successfully upgraded plans, your next step is to set up your payment provider (if you haven't already done so). Click Set up payment provider to be taken to your Ecommerce settings.

 

Learn more about setting up payment providers here: Configuring ecommerce settings for payment providers List of supported payment providers

 

Please contact our Billing Team if you have any questions or concerns. You can scroll down on the page linked below to view contact information by department. Contact Us

 

Are you interested in upgrading to our Managed plan from any plan? Please click the Talk to Us button to apply for the Checkfront Managed plan. Learn more about our plans here.

 

Would you like to downgrade to the Starter plan from any of the following plans? 

• Legacy (Soho, Pro, Plus, or Flex)
• Growth (Monthly Subscription)
• Growth (Annual Subscription)
• Growth (Monthly Per Booking)

Follow these steps to downgrade your account automatically:

1. Go to the Billing page (Account menu > Billing)
2. Click Change Plan under the name of your current plan.
3. Click Downgrade Plan under the Starter plan option.
4. Follow the guided steps in-app to complete the downgrade process, including disabling the features no longer available with your new plan.

 

The availability of the Starter plan depends on your business location. Checkfront Payments, the exclusive payment provider for this plan, does business in select locations. Learn more about Checkfront Payments here.

 

Learn more about setting up payment providers here: Configuring ecommerce settings for payment providers

 

Would you like to subscribe to the Starter plan after your expired trial period? Click the Downgrade Plan button and follow the guided steps in-app to downgrade your plan, including disabling the features no longer available with your plan.

Once you have successfully subscribed to the Starter plan, your next step is to set up Checkfront Payments as your payment provider. Click Set up payment provider to be taken to your Ecommerce settings.

 

The availability of the Starter plan depends on your business location. Checkfront Payments, the exclusive payment provider for this plan, does business in select locations. Learn more about Checkfront Payments here.

 

Learn more about setting up payment providers here: Configuring ecommerce settings for payment providers

 

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Need more information to make your decision? Scroll down the page and click the Compare Plans toggle to open the feature by plan table.

 

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Are you on the Growth plan and need more users or authenticated API access? You can reach out to us by clicking on the Talk to Us button.

From there, you can fill out and submit a form to contact our Product Advisors.

 

For a current list of plans available, please visit our plans page here: Compare Plans and Pricing

 

 

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