Learn about the types of system-generated emails that Checkfront sends out.
Which plans include this feature?
Legacy: Soho, Pro, Plus, Enterprise, Flex
New: Growth (Subscription), Growth (Online Booking Fee), Managed
→ Learn more about our new plans or how to change your plan.
Where can I find this feature using the top menu?
See the areas listed below.
Which Checkfront version supports this feature - classic, new or both?
- This feature is available in both our classic version using items (Inventory > Items) and our newest version using products (Inventory > Products). → Learn more about products
Introduction
Back to topDo you wonder what types of email messages to expect from Checkfront?
The following are some of the different types of system-generated emails you can anticipate receiving from Checkfront.
System emails that originate from Checkfront
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Verifying your Staff account
If you verify your Staff account email from your Profile, a verification email sends to the specified email address.
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Learn more about this topic here: |
Renaming your account URL
If you have your Checkfront account URL changed, you will be notified once your account is renamed.
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Learn more about this topic here: |
Resetting your account password
If you forget your account password and request a reset, you receive an email with a password change URL.
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Learn more about this topic here: |
Reminder of your account URL
If you request a reminder about your Checkfront account URL, an email is sent listing any associated account URLs to the specified email address.
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Learn more about this topic here: |
Suspicious activity in your account
If you try multiple times in a row to log into your account using the wrong credentials, e.g. email address or password, then your account may be blocked, and we send an email with a link to unblock your account.
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If you have forgotten your password, then you can learn how to reset it here: |
Nearing your booking limit (Legacy plans only)
Should you near the number of bookings allowed in your subscribed legacy plan, we send an email reminder about the limit.
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Learn more about this topic here: |
Notification of an email bounce
If you have enabled bounce notifications for your Staff account, an email notice sends whenever a notification email to a recipient experiences a bounce.
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Learn more about a related topic here. |
Receiving the Weekly Summary report (Snapshot E-mail)
Have you chosen to receive weekly Snapshot E-mail reports? Then, a Weekly Summary email is sent to your verified Staff email address.
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Learn more about the Snapshot E-mail/Weekly Summary here: |