Getting started with system generated email

---

Learn about the types of system-generated emails that Checkfront sends out.

 

---

Which plans include this feature?

Legacy:  Soho, Pro, Plus, Enterprise, Flex
New:  Starter, Growth (Subscription), Growth (Per Booking), Managed
→ Learn more about our new plans or how to change your plan.

Where can I find this feature using the top menu?

See the areas listed below.

Which Checkfront version supports this feature - classic, new or both?

• System emails send to both those using items (Inventory > Items), a key feature of our classic version of Checkfront, and those using products (Inventory > Products), a key feature of our newest version of Checkfront.
  

 

New to Checkfront - Products ✨ With our newest version of Checkfront, we have added products (Inventory > Products) as the successor to items (Inventory > Items). Are you interested in migrating to our newest version? Please reach out to our Technical Support team for more information. What are the differences between the Item Builder and the new Product Builder? Discover more product-related help articles here!

 

---

Do you wonder what types of email messages to expect from Checkfront?

The following are some of the different types of system-generated emails you can anticipate receiving from Checkfront.

 

---

 

If you verify your Staff account email from your Profile, a verification email sends to the specified email address.

 

Learn more about this topic here: Introduction to Staff Accounts

 

If you have your Checkfront account URL changed, you will be notified once your account is renamed.

 

Learn more about this topic here: How do I change my Checkfront URL?

 

If you forget your account password and request a reset, you receive an email with a password change URL.

 

Learn more about this topic here: Resetting your forgotten password

 

If you request a reminder about your Checkfront account URL, an email is sent listing any associated account URLs to the specified email address.

 

Learn more about this topic here: Retrieving your Account URL

 

If you try multiple times in a row to log into your account using the wrong credentials, e.g. email address or password, then your account may be blocked, and we send an email with a link to unblock your account.

 

If you have forgotten your password, then you can learn how to reset it here: Resetting your forgotten password

 

Should you near the number of bookings allowed in your subscribed legacy plan, we send an email reminder about the limit.

 

Learn more about this topic here: Booking volume allowance and limits FAQ for legacy plans

 

If you have enabled bounce notifications for your Staff account, an email notice sends whenever a notification email to a recipient experiences a bounce.

 

Learn more about a related topic here. How do I resolve email notifications that have bounced?

 

Have you chosen to receive weekly snapshot reports? Then, a summary email is sent to your Staff account email address.

 

Learn more about this topic here: Managing your Admin, Staff, or Partner account profile